Roger Williams Chrysler Dodge Jeep Ram - Service Center

Excellent customer care and communication. Leland was easy to work with and was professional. Glad to have found a good dealership. Leland was easy to work with and was professional. Glad to have found a good dealership. More

Honest, polite and professional staff. Highly Recommend Leland from service, his attentiveness and calm professionalism to help resolve issues and concerns is what more businesses need. We Highly Recommend Leland from service, his attentiveness and calm professionalism to help resolve issues and concerns is what more businesses need. Well done. More

The low tire pressure indication was on when I dropped off my truck and was still on when I picked it up after service. This made me question whether other work was performed, i.e. tire rotation. I will off my truck and was still on when I picked it up after service. This made me question whether other work was performed, i.e. tire rotation. I will add that a Service person immediately resolved the oversite when it was shown. More

Robert Pilgrim was very helpful getting me in and out of service. Also. Very efficient to be able to check in online the day before service. Also. Very efficient to be able to check in online the day before More

Always a pleasure dealing with service. Robert Pilgrim kept me in the loop during all phases of the repairs I was having done and he went above and beyond to make sure I was happy with the Robert Pilgrim kept me in the loop during all phases of the repairs I was having done and he went above and beyond to make sure I was happy with the repairs. I want to give the technician a shout out as well because he performed a difficult repair that involved removing my 15 year old dashboard and was very careful and performed the repair flawlessly. More

Better communication. Went for oil change, tire rotation and wipers. Took almost two hours. Turns out, they took the initative handled a recall which is fine, but witho Went for oil change, tire rotation and wipers. Took almost two hours. Turns out, they took the initative handled a recall which is fine, but without communicating it, I had to rearrange my schedule because of the extended wait time. More

Representative was polite,but it took a long time to get my truck back,my truck is smoking and my heater only works on one side my truck back,my truck is smoking and my heater only works on one side More

Excellent customer service all around! Followed up with me to ensure everything was going well. Will continue to bring my truck here! Followed up with me to ensure everything was going well. Will continue to bring my truck here! More

Leland was great! He was willing to help with a question that I had and even worked it out for me! He was willing to help with a question that I had and even worked it out for me! More

The team was courteous and professional. The service was completed in a timely manner and ready when stated. Thank you The service was completed in a timely manner and ready when stated. Thank you More