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Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,203 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
March 26, 2026
It was very easy to make an appointment.
They took me promptly at the right time. Todd was very helpful and the work was done within the a lot of time. They said everything was perfect.
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by Bsabbia134
Employees Worked With
March 18, 2026
Very classy dealership, I am impressed!
Everyone was friendly and courteous
Plus a good service on my automobile.
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by goodwin7246
Employees Worked With
March 14, 2026
Your employees/staff are always knowledgeable, helpful
and pleasant. Mike helped me understand my problem that I was having and the corrections that need addressing.
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by beatrice.warrick
Employees Worked With
Mike Olsen
Dealership Inventory (209 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Children's Play Room
- Rental Car Service Onsite
- Television
