Romain Cross Pointe Auto Park
Evansville, IN
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During the negotiations I ask if the truck came with both keys. I was told the previous owner was looking for the second key but if he didn't find it, they would have their locksmith program another key. Aft keys. I was told the previous owner was looking for the second key but if he didn't find it, they would have their locksmith program another key. After about a month of emails, they said the owner indicated they lost a key ring and that the other key must have been on it. They have not provided a second key as they promised. In addition to that, I later noticed the one key that came with the truck was an aftermarket key and the physical key had never been cut. If the battery had died, I would not have been able to open the door to pop the hood. Very disappointing they don't honor their word. More
Bought a 2024 Subaru Ascent from Ben Knox and Enrique. Best experience buying from Romain! Romain Family knows how to treat customers! So many options at Romain both new and used and for any type of budge Best experience buying from Romain! Romain Family knows how to treat customers! So many options at Romain both new and used and for any type of budgets! Go check them out! More
We saw a Jeep online so we took a chance and drove over 300 miles to see it met Ira super guy very pleasant and professional. The whole experience was so smooth got the deal we wanted couldn't 300 miles to see it met Ira super guy very pleasant and professional. The whole experience was so smooth got the deal we wanted couldn't be more pleased thanks again to the whole crew More
Purchased a demo vehicle with less than 3000 miles. The low tire pressure warning came on around 15 miles on the way home from the dealership. All the tires were under inflated. One week later with har The low tire pressure warning came on around 15 miles on the way home from the dealership. All the tires were under inflated. One week later with hardly any use, the windshield washer fluid was empty. When negotiating price, they was trying to add extra cost for bogus anti-theft service, rear pulsing brake light that was over priced and potentially illegal in my state, and also a pinstripe on the sides of the vehicle, also over priced. More
I can't express enough how pleased I am with John and the whole team at Romain. From Chad, to Travis, and the other executives around the floor just chatting throughout the morning - everything about Romain whole team at Romain. From Chad, to Travis, and the other executives around the floor just chatting throughout the morning - everything about Romain felt like I had been there for years and was everyone's best friend. Greta work John and team! Thanks you. More
Purchase a Jeep from Romain and yes it has issues but service manager Joe did address them and all was fixed highly recommend this dealer see Jacob in sales he went above and beyond to make me happy its service manager Joe did address them and all was fixed highly recommend this dealer see Jacob in sales he went above and beyond to make me happy its good jeep and clean ...you won't find a better dealer in Evansville More
Have purchase 3 cars here since 2017. All have been purchase with Tyler Emmett and the purchase experiences has been great. Tyler is a professional salesperson, straightforward, honest an All have been purchase with Tyler Emmett and the purchase experiences has been great. Tyler is a professional salesperson, straightforward, honest and friendly. Romain should be proud that Tyler represents them in their business. As of now, my next vehicle purchase will be a Subaru and will be with Tyler. More