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Ron Tonkin Acura

Portland, OR

4.8
112 Reviews

9655 SW Canyon Rd.

Portland, OR

97225

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Showing 112 reviews

April 20, 2023

Had the deal in writing, once I got there they informed me the warranty wasn’t actually included in the price. I showed them their written agreement where it showed the warranty was included. They said the More

by tjt98642
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisa Upex
Apr 20, 2023 -

Ron Tonkin Acura responded

We are very sorry to hear about your experience. I will have one of our Managers reach out to you soon. If you have any questions please call 503-292-0662 and ask for a Manager.

April 10, 2023

My service writer James Schuermyer is awesome. Always so helpful. I only take my car in when he is there. Everyone there is helpful. I never take my car anywhere else. Ron Tonkin Beaverton is the More

by Jan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Scheurmyer
Apr 12, 2023 -

Ron Tonkin Acura responded

Thank you Jan. We appreciate you as a loyal client, your Five Star Review and your recognition of James in our Service Department. He is such a strong member of our Service Department. We are so lucky to have him.

Apr 12, 2023 -

Jan C responded

I had to return on 4/12 for replacement of a broken part on my front seat which was ordered yesterday. Still the same amazing service from James. Got me in early to meet my need and did repair as I waited. I never give less than 5 stars to James or Ron Tonkin Beaverton

March 29, 2023

Derrick was super helpful. Everybody was super polite and ready to provide the best customer service. Coffee machine was pretty awesome. Snacks available and service department More

by RyPhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Apr 05, 2023 -

Ron Tonkin Acura responded

RyPhil, thank you for your many kind accolades. Pleased you enjoy the amenities and Ron Tonkin Acura brand of customer service. Always a pleasure to welcome you into the Dealership!

March 29, 2023

Good dealership with a quality product. Staff has always provided quality service and been Responsive to our needs over the many years we have been customers. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Trey, Becki and Jim
Apr 05, 2023 -

Ron Tonkin Acura responded

Thank you for the great Five Star Review Richard! We greatly appreciate you as one of our many loyal clients. Always look forward to seeing you in the dealership.

March 16, 2023

Acura has treated me with respect for the last 22 years of owning the same car. The service techs are always helpful and this time was no exception. Derrick is great and Shelly was even more wonderful. E More

by Smozbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick and Shelly
Apr 05, 2023 -

Ron Tonkin Acura responded

Congratulations on 22 years of ownership! And thank you for the stellar Five Star Review! It is our pleasure to serve you and always a pleasure to have you in the dealership. Thank you for being such a loyal client. Cheers to you Smozbun!

March 07, 2023

Professional and efficient service and I was kept informed by Kadin Harrison, my service advisor More

by ORNATIVE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Harrison
Apr 05, 2023 -

Ron Tonkin Acura responded

Thank you for the great Five Star Review ORNATIVE 43!

February 22, 2023

Top notch Service Department. Service advisors are very helpful and communicate in real time while my vehicle is being serviced. Kudos to the following Service Advisors that assis More

by sdnarvarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Harrison, Derrick Flaherty,Shellie and Felipe
Apr 05, 2023 -

Ron Tonkin Acura responded

Thank you from our entire Service Department! Our Service Advisors are great representatives for our highly qualified Technicians. It is our pleasure to service you and we thank you for the Five Star recognition!

February 15, 2023

Always a good experience, clear communication and no surprises. Estimates are clear with no questions. More

by rockwoodpdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 05, 2023 -

Ron Tonkin Acura responded

Thank you for your Five Star Review! We appreciate YOUR clear communication! Cheers to you!

February 11, 2023

Great car buying experience with Ray Armstrong, who was my salesperson - he helped with all my questions throughout the process. More

by Roshan
Recommend Dealer
Yes
Employees Worked With
Ray Armstrong
Apr 05, 2023 -

Ron Tonkin Acura responded

Ray is a valued member of our Sales Team. Thank you for the recognition and the Five Star Review!

February 04, 2023

Quick and attentive service! Excellent! Haven’t gone anywhere else for my 2014 MDX, nor do I have to! More

by nnagaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Apr 05, 2023 -

Ron Tonkin Acura responded

Thank you for your Five Star Review! So pleased we can fulfill all of your automotive needs. Cheers!

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