Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Save yourself the headache. Go to a dealer that will respect you after the sale. I bought a 2016 Jeep Renegade Trailhawk there brand new with only 8 miles on it back in May of 2016, and have been treate respect you after the sale. I bought a 2016 Jeep Renegade Trailhawk there brand new with only 8 miles on it back in May of 2016, and have been treated like crap ever since. Go in for an oil change, they do more than than the oil change without asking me and then try to charge me for it! I've been having oil consumption problems for the last 18 months, due to the faulty engine that was used for 7 years without letting buyers know! I went in for what I was led to believe was an oil consumption test and all they did was a computer update! They said if it didn't fix the problem to let them know and they would get me back in for the oil consumption test. It's been 1 week today, 330 miles, and it's down over a quart! That's worse than it was before they did the computer update. I called to get an appointment to take it in for the oil consumption test that should have been done last week and now they can't get me in for 3 weeks! I commute 30 miles each way to work, this is my only vehicle, I can't just stay home I would lose my job! So now they are risking not only my life, but the lives of other people on the road, since this is an issue that is known to cause vehicles to stall out and cause accidents. I have let my family and friends all know about all of these issues and if anything happens to me, because of this issue, and them not taking this seriously, they will be named in the lawsuits. Please go find a dealership that cares and will do the right thing, not just take your money and refuse to stand behind what they sell. More
Before calling these folks. I'd recommend Googling another dealership. Worst service ever!! From purchasing to Servicing.. I was crazy to give these folks my businessa and now the salesman isn't even another dealership. Worst service ever!! From purchasing to Servicing.. I was crazy to give these folks my businessa and now the salesman isn't even there. My recommendation would be driving another 20 miles to another dealership better dealership,much! Their communication within the company is absolutely atrocious and very frustrating, leaving the customer with no choice but to never come back. Last warning,DO NOT ENTER this facility.!!! Avoid at all cost.! More
It was my very first time getting a car off the lot. The It was my very first time getting a car off the lot. The team really did an amazing job with the process, making sure we were comfortable and was sup It was my very first time getting a car off the lot. The team really did an amazing job with the process, making sure we were comfortable and was super friendly! More
Good experience! From salesman Jamie to financing was great. Only disappointment was not everything advertised was on the vehicle and dealership did not want to add it to vehicle. Also a bit of a bummer great. Only disappointment was not everything advertised was on the vehicle and dealership did not want to add it to vehicle. Also a bit of a bummer to drive off lot with gas light on. More
Bought a brand new Ram TRX. Great people to work with, specially Jimmy he was awesome. Every person was welcoming. Great, great, great great, great and great. specially Jimmy he was awesome. Every person was welcoming. Great, great, great great, great and great. More
Great people to deal with. They go out of their way to put the deal together to suit your financial needs. I've bought several cars and trucks from them over the past 7 years and have always been happy. T put the deal together to suit your financial needs. I've bought several cars and trucks from them over the past 7 years and have always been happy. The service and parts dept. has always treated me with respect. I wouldn't have a problem recommending them to my friends and family. More
Inquired about a vehicle oh, I am an out-of-state buyer so I let it go stated in my inquiry that I wanted be a text message. I've been looking for a couple months and have committed several employees on Mi so I let it go stated in my inquiry that I wanted be a text message. I've been looking for a couple months and have committed several employees on Minnieville. Without identifying themselves by name or informing me which dealership they are from. I ask, don't get any information & finally said this is ridiculous, I didn't know it was going to be a guessing game. They said it is not a game you inquired about a vehicle. I said yes but I can't even find out who the heck you're with. I get an notification of a new inquiry on my credit & an email from everardo Marquez at the dealership stating they carefully reviewed my application for credit but could not approve it. I am a cash customer & NEVER applied for financing nor did I even discuss it because I'm paying guest. I never signed any paperwork, never asked to have an application submitted. Farthest I've gotten is communicating via text regarding vehicle information and that's it. Nobody can apply for credit in your name without your permission as it is extremely illegal. Please please be careful and stay away. More
Great service, my truck took almost 5 months from the assembly plant and Jeff was right there with me keeping me updated! Very professional and reliable. assembly plant and Jeff was right there with me keeping me updated! Very professional and reliable. More
Chuck Baggs did a great job helping us with ordering & purchasing our new truck. I recommend taking with Chuck if your looking for a new vehicle. purchasing our new truck. I recommend taking with Chuck if your looking for a new vehicle. More