Ron Tonkin Kia

Experience was good. I would have given a 5 star but a few things lacking. Fees and deposit were not applied to the sales agreement correctly. No full gas tank when leavi I would have given a 5 star but a few things lacking. Fees and deposit were not applied to the sales agreement correctly. No full gas tank when leaving the dealer. A fair amount of interior plastic wrap still to be removed. More

Everything went fine. It took a bit longer than expected, but understandable very busy. Everyone was very nice It took a bit longer than expected, but understandable very busy. Everyone was very nice More

Amanie Bender was a pleasure to work with. She responded to all our questions in a very timely manner and did not rush us into decision. As an informed consumer I react negatively to sales pre She responded to all our questions in a very timely manner and did not rush us into decision. As an informed consumer I react negatively to sales pressure. She was prepared to make the deal and we did. More

Jacob was very helpful and friendly, smooth process, and I am enjoying my new Sportage plug in so far I am enjoying my new Sportage plug in so far More

This is my third car I have bought through Ron Tonkin KIA, I would buy from you again. KIA, I would buy from you again. More

Did not meet Greg. Donavan as a salesperson was good and well balanced. We had some issues with the vehicle coming down from Seattle as the windshield was hit by a roc Donavan as a salesperson was good and well balanced. We had some issues with the vehicle coming down from Seattle as the windshield was hit by a rock---this took a bit of extra time from promised return. We then picked up the vehicle and the next day noticed a small dent near the tailgate--we then brought it back for repair and that turned out acceptable. The dealership showroom and Men's restroom need to be cleaned and sales materials organized. The overall experience was good and I hope the service dept. will come through if we need anything done. More

We had a great experience, Donovan and Rebecca were amazing It was low pressure and we felt we were given a fair deal amazing It was low pressure and we felt we were given a fair deal More

Easy deal, very friendly and fast. Simple and well priced. Went out of their way to go get the car on dealer trade from Seattle Simple and well priced. Went out of their way to go get the car on dealer trade from Seattle More

Kia Soul base 1. 6, manual. Never go again. Sept.2022 oil change, new tires, air filters, alignment, intake flush for gdi, update ecu, and... Wrong tires on car, wr 6, manual. Never go again. Sept.2022 oil change, new tires, air filters, alignment, intake flush for gdi, update ecu, and... Wrong tires on car, wrong price on tires from quote when I set the appointment, alignment made worse - should have skipped that, car was better before. ECU update from Kia just robbed torque and leaves a huge flat spot down low (rpm) even in lower gears. (Never stuff your foot in it at 2200-2600 in 5th or 6th and expect something to happen, but in first or second it used to pull.) Had to go in again to get correct tires on car, and no thoughts from them on comping me or a coupon for free oil change next time, sorry for the inconvenience. They took the inconvenienced stance that I'd driven around on their tires for a week. Scheduled an oil change appointment last month to see if they'd straightened out, only to be told I'd missed my appointment earlier in the week because that's what the computer said. I elevated it to the service manager before making the appointment, letting him know my displeasure with my previous experience, and they still totally blew it, again. Some of the earlier positive reviews (2019) when Garrett was the person you'd interact with, ring true to my experience, but the last couple years, not so much. Would leave no stars but can't submit without one. Never. Going, Back More