Ron Tonkin Toyota
Portland, OR
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Jonathan King was a great salesman. He was extremely helpful, responsive, and worked with me to find a great fit. I wiuld highly recommend him to anyone. He was extremely helpful, responsive, and worked with me to find a great fit. I wiuld highly recommend him to anyone. More
I received exceptional service. Everyone was courteous and friendly. Scott who picked up my car and Mitchell and Aric who arranged for the service. Mitchell kept us in the loop at Everyone was courteous and friendly. Scott who picked up my car and Mitchell and Aric who arranged for the service. Mitchell kept us in the loop at all times. I have never had a dealership pick up my car for service. Really went outside the envelope to help me. More
Roni was amazing! She made the process so easy and was so easy to talk to. She did not attempt to sell me things I did not want or need and never made me feel uncomfor She made the process so easy and was so easy to talk to. She did not attempt to sell me things I did not want or need and never made me feel uncomfortable. As a woman car shopping solo this was an amazing experience! More
This is a car dealership that is completely transparent, no-pressure, and service oriented! They do things exactly as they say they will, and according to your decision. Service is friendly, professiona no-pressure, and service oriented! They do things exactly as they say they will, and according to your decision. Service is friendly, professional, and personable. There is never any pressure to do additional suggested maintenance, and work that is scheduled is done in a timely manner. Chris Gain was my service advisor, and was completely connected through the entire process of the service. He was excellent in every area of customer service, and interpreting service reports. More
I have had my RAV4 2019 for 5 years and the consistent service has been amazing. I see familiar staff and it’s like checking in with old friends. I have had no issues in between services. I will bring service has been amazing. I see familiar staff and it’s like checking in with old friends. I have had no issues in between services. I will bring it back as long as I own it. More
After 20 years and 3 new cars . Ron Tonkin Toyota broke my cruise control lever when I bought it in for service. They lied and I had to pay $150.00 to get A replacement. They also l Ron Tonkin Toyota broke my cruise control lever when I bought it in for service. They lied and I had to pay $150.00 to get A replacement. They also lossened a connector on the computer so it would later give me warning indicators I'm a tech so I know how those things work. I repeated the connector and all good. They were hoping I would bring it back so they could charge me an arm and leg to reseat a connector. I had previously purchased an oil change maint plan it had 6 oil changes that I paid for. I on # 3 when they broke my cruise control lever. I was yelled at by a service writer not to argue with his technician. When I tried to show whT was wrong with the lever. As a result I left 3 oil cha ges that I paid for and went somewhere else for service I will never let Ron Tonkin Toyota tou h mycar ever again. I love Toyota I'm getting a new one at the end of the year. It won't be from Ron Tonkin Toyota More
I was very pleased with the service I received when I brought my 4Runner in for service this time. Bobby Taylor was very helpful and professional throughout the entire process. I even appreciated that brought my 4Runner in for service this time. Bobby Taylor was very helpful and professional throughout the entire process. I even appreciated that he walked me to my car afterwards so I could find it. Last time I wandered around the lot using my remote alarm trying to find it. Bobby even called the next day to make sure everything was working as expected. Thank you Ron Tonkin Toyota service team! More
