Ron Tonkin Toyota
Portland, OR
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I have purchased three vehicles from Ron Tonkin over the last decade, and have been very pleased with the experience each time. The last purchase, in December, was a particular challenge, but I found Nick a last decade, and have been very pleased with the experience each time. The last purchase, in December, was a particular challenge, but I found Nick and Mohammed to be especially helpful. It will be my pleasure to return when the time comes for my next car purchase. More
I just want to say how impressed I have been with Ron Tonkin and there service. Rene Olivio went above and beyond to show me all the options on my new Toyota Tundra and how it worked. I have purchased se Tonkin and there service. Rene Olivio went above and beyond to show me all the options on my new Toyota Tundra and how it worked. I have purchased several trucks in the past and have never had any sales person take the time that he did. I would like to let everyone know how nice it was to get that kind of service! I would highly recomend him and the dealership. More
I bought my car here 10 years ago. And I continue to come back every time because the service I receive is great. I will refer all my family and friends to Ron Tonkin Toyota for all their vehicle needs. I wi back every time because the service I receive is great. I will refer all my family and friends to Ron Tonkin Toyota for all their vehicle needs. I wish all dealerships were as customer service based as these guys. Thank you to all the wonderful employees at Ron Tonkin Toyota. More
I have been getting my camry serviced at Ron Tonkin Toyota for years and I always get great service from friendly employees. Jack Lords is one of the service writers and is always in a good mood and g Toyota for years and I always get great service from friendly employees. Jack Lords is one of the service writers and is always in a good mood and greets me by name and asks about how my family is doing. More
This is why i give ron tonkin toyota the ratings that i do: another wonderful experience at tonkin toyota. vehicle was ready as promised, trade was as promised, price was as promised, what else could you a do: another wonderful experience at tonkin toyota. vehicle was ready as promised, trade was as promised, price was as promised, what else could you ask for? the staff was wonderful and accomodating, no waiting, no suprises, no hard sell on extras...i have personally recommended tonkin, and justin lemons many times over, and everyone i have sent to them has walked away pleased, knowing they got the best value at their dealership. from the initial sale with justin, who has an uncanny knack for listening to what you want, to the f&i person, a new one this time, pierre, to the pdi person, roni,who goes out of his way to make your experience more enjoyable,and make sure your vehicle is just the way you want it, to the service people, romi, bob, and steve, who will try to fix anything to your liking, these guys are the only ones that i feel deserve to have my business, and that of the people i refer to them. i drive past 3 other toyota dealers to get to tonkin, and my friends and family that i send here do the same. AWESOME job guys!! Keep up the great work! More
I have had my car serviced at ron tonkin for approximately 10 years, with great results. Being a single lady good car maintence is very important. I always ask for Romie Thompson, because I know approximately 10 years, with great results. Being a single lady good car maintence is very important. I always ask for Romie Thompson, because I know he will give me good advice about my car and I feel like he is a person to be trusted. More
Jack in the 122nd service department solved the grinding problem in the frontend of my Scion in less than 10 minutes, had the free oil change (I have unlimited) and the car ready to leave the shop in record problem in the frontend of my Scion in less than 10 minutes, had the free oil change (I have unlimited) and the car ready to leave the shop in record time. Not a penny did he want for removing the rock, he waived the service fee. I had come to the store armed with my computer, homework, and was prepared to wait for hours. In fact, I'm sitting here now killing time waiting for rush hour traffic to clear because of the efficiency of Jack and his team. Thank you! More
My XM radio in my 2011 Camry started coming in intermittently so i stopped in to see what the problem was. Romie got my car right in and found that my XM antenna had a short in it. He advised me o intermittently so i stopped in to see what the problem was. Romie got my car right in and found that my XM antenna had a short in it. He advised me of the problem, ordered a new one and assured me that it was covered under my warranty. When it came in he called me and made an appointment to have it fixed. The entire process was very easy and reassuring after the frustration of wondering why all parts of my audio system worked perfectly except for my satellite radio. Romie was friendly, professional, courteous, knowledgeable and extremely easy to work with. More
This is the worst dealership in Oregon in my opinion and personal experience there. I had a Toyota Tacoma pick-up truck as trade-in and went there to buy a 4-Runner model. I took a test drive, loved the v personal experience there. I had a Toyota Tacoma pick-up truck as trade-in and went there to buy a 4-Runner model. I took a test drive, loved the vehicle but the price is a little bit over my budget i wanted to spend. We sat down, negotiated the price with the sale person, had made a few offers .... we were about $1500 different apart in agreed deal. I was there about forty-five minutes to one hour sitting there listening to the sale person and one of his managers or supervisors pushing the sale on me. We agreed on the price of my trade in, except $1500 difference which I thought it was above my budget I wanted to spend. I decided to go to lunch and think it over but they refused to hand my keys for my truck which I was going to used it as my trade in. They wanted me to sit down and continue to the negotiation. I said NO ... I wanted to go to lunch because my girlfriend was waiting for me there. I told them that I would think over lunch and come back to continue the negotiation. Still they refused to give me the keys to my Toyota Tacoma truck ... I got up set, these idiots were not thinking about my time and my feeling at all. I repeated to the manager three times, demanded my keys to my truck .... I also added, " I do not want to waste your time sitting here because we were obviously did not agree in the final price, and I do not want you to waste my time either ". Then the manager replied, " But my time is worth more than you! " . I was stunt to hear this insulting on my intelligence and character as a person and a potential customer to Ron Tonkin dealership. I became anger and wanted to get out of there asap, so I made one last attempt demanding for my keys, "Give my my xxxxing keys so I can go....". Then they noticed my angry mood, finally handed me my keys and said, "You don't have to be rude ..." I did not to further want to get in more confrontation so I took my keys and left. These sale people do not care about people, all they think about is making their sales .... I would never ever go to Ron Tonkin dealership ever again. These people are unprofessional and will do anything to pressure people in their sale tactics. If you want your dignity, respect, please go to other dealerships. More
The customer service was outstanding. Justin Lemons, who I dealt with the entire time was extremely helpful throughout the whole process. Very accomodating, friendly and knowledgable. And not once did I g I dealt with the entire time was extremely helpful throughout the whole process. Very accomodating, friendly and knowledgable. And not once did I get the impression that he was being pushy into trying to sell me a car. I would strongly recommend his service to anyone. He responded immediatley to all my e-mails and phone calls. The entire process was quick and smooth. More

