Ron Westphal Chevrolet

We stopped in the dealer to look at some used SUV's We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we need We stopped in the dealer to look at some used SUV's and after looking around for a few minutes we were approach by Bernard and asked us if we needed any more info that he would be glad to help. We talked a bit and gathered up a few prices on some of the vehicles from Bernard. Not at any given time was he a pushy salesman, just a nice guy trying to find us what we needed and trying to stay within our budget. We took a look around and had to leave to pick up the kids from school. That evening we visited 5 or 6 other dealers and could not find a suffice vehicle within our price range and decided to spend the next day looking. The next morning we stopped and looked at Ron Westphal again and also had seen Bernard was there. We ended up finding a BMW that was well within our budget and was the perfect car for us. Bernard let us take the car out for an extended test drive while we thought it over. Once we returned to the dealership, Bernard greeted us and asked what we thought of the car. We both agreed it was what we wanted and informed him what we had to spend. After a bit of negotiating, we came to an agreed price. Once we got to the paperwork, we noticed we were going to be late for an appointment and they quickly got us out of there and off in our new car. The whole experience from beginning to end was very pleasurable. Don Friedel, the sales manager had stepped in at the end to ok the transaction and was pleasant to work with. Of the many times we have spend working with dealers in the past, this was by far one of the best experiences we have had. I will highly recommend Bernard, Don and Ron Westphal Chevrolet to any of my family or friends who are looking for a new or used vehicle. Sincerely, Jason and Geri Priegel, Montgomery Il More

Being my first car purchase, I believe it was a great one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN). one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN). More

Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actua dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actually felt bad not buying a car from him (the one I was looking at was a GREAT price, just not the exact car I was looking for and there wasn't anything else he could do at the end of the model year). He didn't try to force me into buying that car or some other one that I wasn't looking for - he wanted me to have the right car at the right price for me and to give up a sale for that is something I won't forget. The next time I am looking for a Chevy - Westphal Chevrolet and Frank Avila will be my first stop. I have already recommended Frank to several family members and friends and will continue to do so - he's a class act all the way. I hope the one sale he gave up to keep this customer happy long-term turns into ten sales for him and I'll do my best to help make that happen. Thanks Frank! More

Robert was very professional and very friendly. He didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy. didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy. More

Brian Crunican went above and beyond in customer service. I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Fr I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Frantzen in service if we need anything, he has been great to work with in the past. Glad to be back at Westphal! More

I came in the dealer ship to have service on my 2011 Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements i Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements in order to do this and he met all of them. He was very honest and very nice to both of us. I left my 2011 and drove out with my NEW 2013 Equinox. I will be back to buy my daughter her next car when we are ready. There was no pressure which i liked about the sales person and the dealer ship everyone was so nice, i have already recommend to my friends to go to Ron Westphal for there next purchase. More

me and my wife went to ron westphal looking to buy a new car. we bought a 2013 chevy spark. robert was our salesperson. he did a great job on getting us the best price for our trade .and getting us lowest f car. we bought a 2013 chevy spark. robert was our salesperson. he did a great job on getting us the best price for our trade .and getting us lowest financing rate . the dealerships staff were very friendly.robert went over all details of our new car with us.i would refer anybody to this dealership. they are local and they dont use high pressure sales. plus we get free lifetime car washes. thanks jack b aurora il More

I was pleasantly greeted by Brian Crunican when shopping for a car. He was courteous. When requesting about the Chevy Malibu, he was very knowledgeable with this vehicle. I bought the 2012 Malibu and he for a car. He was courteous. When requesting about the Chevy Malibu, he was very knowledgeable with this vehicle. I bought the 2012 Malibu and he gave us a GREAT deal. Don Friedel has a runs a great dealership. Clean, classy with a great choice selection. Better than all of the other car dealers we went to. More

Dan Taylor provided us with above & beyond spectacular customer service. He made sure we had many options to chose from and we ended up driving several different cars. He made us feel like h spectacular customer service. He made sure we had many options to chose from and we ended up driving several different cars. He made us feel like he was working to get us the BEST bang for our buck. My family and friends have went to Westphal upon my recomendation. My son bought his HHR brand new there, then took a buddy in with him a couple years later when he was ready to trade off and they both purchased brand new pick ups. The service has been spectacular both in sales and in service. We will continue to refer our friends and family to your dealership You can be very proud to have such an individual as Dan Taylor representing your company! Warm Regards, Heidi A. Coop More

Bought the second car I've ever owned, by far the best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my beautiful 2013 Chevy equinox home, I still after 5 months of owning love the car!! Frank was polite professional smiled while talking, was insightful, listened to my wants needs must haves and have suggestions, at the end of the day I felt good about my decision and the car I was getting!! I highly recommend Ron Westphal Chevy and Frank Avila you must go and be there to believe!! Thanks so much Frank :) More