Roper Honda
Joplin , MO
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As far as being taken care of, day of the initial sale, it was fine. Ronnie Sanders, the person that actually sold the Nissan Altima to me, was wonderful to deal with. That being said. Everything after the it was fine. Ronnie Sanders, the person that actually sold the Nissan Altima to me, was wonderful to deal with. That being said. Everything after the purchase was made, was horrible. I traded in my truck on this car. Being excited about the car, I forgot to take the two year tags that had been purchased two months prior to my new car purchase. My fault perhaps. But I also work in sales, I'd like to think that if something like that had happened to one of my customers, I would've at least picked up the phone and let them know. I lose sixty eight dollars even thought I had the receipt from purchasing the tags two months prior. The D.O.R. doesn't care. The dealership had my info and could have saved me this trouble with a simple phone call. I also had to wait for the title until four days before my temp tags were up and that was only because I called them out of concern. Then when I got to the D.O.R. I found out that all vehicles that are purchased from another state have to be inspected no matter what the year or make is. I personally don't have time to deal with the mess that Roper left me in, or care for the junk mail they send me. In my personal opinion, take the time and money that they are spending on the junk mail, and apply it to following up on the customer and making sure they are saving everything they possibly can. I also told Roper that I was looking for a second vehicle and gave them a decent idea on what I'd need. Haven't heard back yet, a month later. I bought a second car from another dealership one week later. I have had none of the problems with the second dealership. More
The best dealer & srv shop N the 4 states. Have traded here 4 years & never had any problems. The sales & service staff R great. When U go 2 Roper Honda U wont B disappointed traded here 4 years & never had any problems. The sales & service staff R great. When U go 2 Roper Honda U wont B disappointed More
We first started using Roper Honda in May 2000. We have purchased 4 vehicles from these folks. All our service is taken care of by these folks. We are always treated like close family by all the people a purchased 4 vehicles from these folks. All our service is taken care of by these folks. We are always treated like close family by all the people at Roper Honda. We send our friends and family to see these folks for anything they may be needing...be it service or a new or used vehicle. More
I have purchased five vehicles from Roper over the last seven years. The staff and service are just extraordinary. Ronnie not only went above and beyond, but he was fun and very focused on my satisfaction. seven years. The staff and service are just extraordinary. Ronnie not only went above and beyond, but he was fun and very focused on my satisfaction. In an industry that sometimes get a bad name, Roper Honda shines like a light on the hill. They have integrity and are always looking for ways to have a superior experience. I've lived in much bigger cities, and Roper Honda is by far the best quality service I have received in the auto world. Would definitely recommend to my friends and family!! More
Sam called us with a bmw that came on a lot. The car had low miles and the price was right. Sam and Ron did their best to make the process a painless a possible. They worked with us in a friendly profes low miles and the price was right. Sam and Ron did their best to make the process a painless a possible. They worked with us in a friendly professional manner and still made the of experience fun! F and I was great on how they got us financed. The only complaint was the cost of the extended warranty. Other than that everything was GREAT! More
We have used this dealership multiple times and each and every experience was very good. They are friendly, kind and very helpful. Everything promised has been followed through on. Would highly recommend every experience was very good. They are friendly, kind and very helpful. Everything promised has been followed through on. Would highly recommend this dealership and plan to continue to use them for sales and service in the future. More
My husband and I have bought all our cars from Roper Honda since 1990, when he retired from the Navy..We have bought several cars over the last 22 years but none even come close to Kathy Sleep:sales, Mi Honda since 1990, when he retired from the Navy..We have bought several cars over the last 22 years but none even come close to Kathy Sleep:sales, Mike and Micheal:service, Darren, Karla and Wayne:parts and Ronnie, John, Jennifer and the girls in the business office @ Roper Honda.. They have always treated us like family and when we have seen them away from Roper Honda, like the mall or Walmart they always make an effort to come to us and say HI and ask how we are doing..They are always there to lend a helping hand when we decide to trade our car in and to help us get the best car we can for the price...The Warranty Forever is wonderful to have especially when you drive your car alot like I do..Thank you to all of the gang at Roper HOnda...KEEP UP THE GREAT JOB!!!!!!!! More
WE WERE IN JOPLIN TO WATCH A GRANDCHILD'S SOCCER GAME WHEN THE OIL REMINDER LIGHT GAME ON. WE PULLED INTO THE SERVICE DEPT. TO ASK IF THEY COULD GET US IN FOR AN OIL CHANGE WITHOUT AN APPOINTMENT. THEY W WHEN THE OIL REMINDER LIGHT GAME ON. WE PULLED INTO THE SERVICE DEPT. TO ASK IF THEY COULD GET US IN FOR AN OIL CHANGE WITHOUT AN APPOINTMENT. THEY WELCOMED US WITH OPEN ARMS AND HAD US BACK ON THE ROAD TO THE SOCCER GAME WITH IN 30 MINUTES. THANK-YOU!!!! More
We have driven Honda vehicles purchased at Ropers since 1998. Their Sales and Service Departments have always been excellent to do business with. The staff is always friendly and ready to help. 1998. Their Sales and Service Departments have always been excellent to do business with. The staff is always friendly and ready to help. More
I have purchased 2 vehicles from Roper and have had 1 prior that they have done all the service work on. I have found them to be very easy to work with and very professional as well as friendly and not p prior that they have done all the service work on. I have found them to be very easy to work with and very professional as well as friendly and not pushy. The service dept "Mikes" have always got me in promptly and even taken care of my concerns if I happen to drop in. I would highly recommend Roper Honda to anyone looking for a trustworthy dealership with a good service dept. More