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Roper Honda
Joplin , MO
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Don't buy your car here we are currently having problems with this dealership we bought a one year old car with little over 20,000 miles we have had it about 2 years the first year we always took the car to with this dealership we bought a one year old car with little over 20,000 miles we have had it about 2 years the first year we always took the car to roper to get oil changed even though it is an hour away from where we live with life and work and covid 19 we were needing a oil change called the service team at roper honda they told us to go to a licensed repair facility and to save our recipients we did that three weeks ago our car was acting fine and the check engine lite came on when we were bringing it in to roper we notice a small noise in the engine told roper they changed a sensor and charged us for that because they don't cover that but didn't fix the engine noise but the light was out we drove the car for 3 days and the noise got worse we stopped driving the car We scheduled a service for them to check out the vehicle to find out what the engine noises Now they're saying it needs a new motor And a warranty forever will not honor the contract because we did not call and confirm everytime we got the oil change outside of roper honda The service department told us all we needed was to go to a license repair facility and save our receipts We feel that the service department telling us opposit of what the contract States was a scam for them so they don't pay any service work on our vehicle More
Idk about the dealership itself, but TJ has been outstanding to work with. All the things that mean good customer service are what I found in TJ. I am picky about Customer Service so when I applaud outstanding to work with. All the things that mean good customer service are what I found in TJ. I am picky about Customer Service so when I applaud TJ, he has earned the kudos. 🎯 More
Awesome Car Buying Experience David Humphrey Jr. did a fantastic job. He made my car purchasing process extremely easy and enjoyable. He was easy to work with and he provided great David Humphrey Jr. did a fantastic job. He made my car purchasing process extremely easy and enjoyable. He was easy to work with and he provided great step by step communication. He was able to present a value in the dealership along with the Honda brand. This will be a start to a great relationship with Roper Honda due to David's efforts. I will be defer my future Honda needs to Roper Honda. Thank you very much David! I truly appreciate you! More
great experience in of buying my car Tim Weatherman is exceptional in explaining everything i need to know about my car, and likeable Very good at explaining the whole process of buying t Tim Weatherman is exceptional in explaining everything i need to know about my car, and likeable Very good at explaining the whole process of buying this car. More
Too busy for their own good, and very lame service. After using this dealership for repairs for 20 years, we had finally had enough. After starting their Lifetime Warranty forever promotion the service After using this dealership for repairs for 20 years, we had finally had enough. After starting their Lifetime Warranty forever promotion the service department went into the ground. It became fast food service because they were sooo busy fixing all the used cars they sell. If you bought a used car from them you had to have it serviced by them in order to keep your warranty forever. The dealership is now soo busy you can hardly get in and when you do it is quick with poor service. We had motor mount issues with our van and instead of offering solutions they just kept charging us to replace faulty buddy brand mounts because the Honda brand ones were twice as much. Two mounts lasted less than a month. Even though the mounts had lifetime warranties they charge you labor of over $200.00 to put them on. I can't spend 200.00 every month for crap motor mounts. They knew these motor mounts were junk. They should have just recommended the Honda brand mounts even though they were more. Also the VCM systems on V6 Honda's causes all kinds of problems. There is a thing called a VCM Muzzler 2 that disconnects this system and protects your Honda V6 from blowing it's mounts and causing valve train issues. They did not recommend this as they should to prevent all these issues, no instead they just take your money(and lots of it). All the new dealers I have gone too also wash your car for you after service. Roper Honda does NOT. Be warned it's your money your gonna lose. More
Kev & Sherri Everyone was very attentive. Process went very fast. So blessed we went there. I love my Honda CRV. So glad our friend recommended Roper Honda. Everyone was very attentive. Process went very fast. So blessed we went there. I love my Honda CRV. So glad our friend recommended Roper Honda. More
Brad, worked hard to find what we needed. He found a better deal than what we came in looking at. Second time dealing with Roper and Brad. Looking forward to the third, hopefully under better circumstan better deal than what we came in looking at. Second time dealing with Roper and Brad. Looking forward to the third, hopefully under better circumstances than the last two!! Give them a shot before looking elsewhere. More
Excellent Service Very attentive salesman and throughly finishd the sale step by step. David helped me find the right Honda for me and has continued with his great serv Very attentive salesman and throughly finishd the sale step by step. David helped me find the right Honda for me and has continued with his great service. More
Great car, Awesome Crew The Roper Honda crew made everything easy and were very quick and helpful! No stress and a nice car! Craig and team really made me feel like I was in The Roper Honda crew made everything easy and were very quick and helpful! No stress and a nice car! Craig and team really made me feel like I was in good hands. More