Roseville Hyundai

If only I could give this place 0 stars. I purchased a wonderful Hyundai from probably the WORST dealership I have ever dealt with! Besides the sales manager that copped a major attitude with my husband a wonderful Hyundai from probably the WORST dealership I have ever dealt with! Besides the sales manager that copped a major attitude with my husband and I while trying to negotiate the price of the vehicle I witness said manager chewing out other employees in front of numerous customers in a completely unprofessional manner. The sales person called my husband and I several times at home over the course of a four or five days after we purchased the vehicle for various reason, mainly to see if "everything was OK". We chose to fill out the customer service surveys thinking they were confidential only to get called last night and questioned by the sales person in a confrontational manner as to why he got the rating he got. When I explained our position I was then threatened. The sales person told me "I have all your information, if I wanted to I could l make your life difficult. I could make it hard for you to purchase another Hyundai elsewhere." When I called his manager to complain I got the same sale manager I worked with who basically gave me the brush off. In my opinion Roseville Hyundai is a dealership that the customer is to be argued with, harassed, and threatened; not one where the customer is to be treated with respect! Now a few days after speaking with the general sales manager my husband received a call from a man looking for a date saying he saw a personal add with my husband's name and phone number. We both think this may be the sales person trying to "make our lives difficult." More

Nick Cojan was attentive, upbeat, friendly, energetic and informative. Nick presented the Hyundai brand very well without bashing the competitors which is commendable. When it came time to negotiate the pr informative. Nick presented the Hyundai brand very well without bashing the competitors which is commendable. When it came time to negotiate the price with Jason Spiegel it was a nice experience. Jason listened and explained all the details of the pricing. Overall, it was a positive experience at the dealership. More

Jason, the Sales Manager, was very good at what he did. That is, closing the sale in an expeditious, friendly and courteous manner. Steven Khuu, the Salesman, was excellent. After listening to what we That is, closing the sale in an expeditious, friendly and courteous manner. Steven Khuu, the Salesman, was excellent. After listening to what we were trying to find, he presented us with a car which exactly fit our needs. He was very knowledgeable about the product. Throughout the sales procedure, he explained in advance what he was going to be doing while he was absent from our presence. He allowed us to take a very adequate test-drive with him. And we bought the car that we were test-drove. Steven was very friendly and courteous. The entire procedure went so smoothly during our time with him. More

I went to this dealership to look at new 2011 Hyundai sonata.1 1/2 later, I left with my new car at a great price. Their staff was professional and made my car buying experience the easiest I ever had, a sonata.1 1/2 later, I left with my new car at a great price. Their staff was professional and made my car buying experience the easiest I ever had, and I bought over thirty cars over the years. Pavlo made the whole process quick and easy. The sales manager Joey, gave me the best price right away, not like these guys in the automall. If you looking for a new or used car and want the best service, look no further than Roseville Hyundai. More

So far a very good buying experience. Edwin was knowledgable, friendly and up-front during the sales process. He did not try to pressure me into a vehicle (with more options) than I wanted. I wan knowledgable, friendly and up-front during the sales process. He did not try to pressure me into a vehicle (with more options) than I wanted. I wanted leather seats(vehicle I purchased had cloth seats) and Edwin set that up for me so I bought the car I wanted and got my leather seats. Worked with Robert in service and had the seats completed in leather on time. The company they use did a beautiful job; the new seats look great! I love my new 2011 Sonata. I can only hope that my future experience with the service department will be as pleasurable as the buying experience. The buying experience was quit and simple. More

Best Experience!! IT WAS FAST and SIMPLE. GREAT DISCOUNT.. GREAT SERVICE!!! THE SALES REP WORKED WITH US FOR US TO HAVE THE BEST POSSIBLE EXPERIENCE! WE GOT ALMOST 3,500 DOLLARS OFF THE MSRP.IT WAS DISCOUNT.. GREAT SERVICE!!! THE SALES REP WORKED WITH US FOR US TO HAVE THE BEST POSSIBLE EXPERIENCE! WE GOT ALMOST 3,500 DOLLARS OFF THE MSRP.IT WAS JUST TOO SIMPLE. ALMOST SEEMS LIKE IM LYING BUT YOU MUST GO AND CHECK OUT THE PLACE! More

I was using Costco's AutoSave and had been referred to a Hyundai Dealer in Tracy. I stopped at the Roseville dealer to learn the models and was impressed with Edwin's knowledge/service. He convinced me Ro Hyundai Dealer in Tracy. I stopped at the Roseville dealer to learn the models and was impressed with Edwin's knowledge/service. He convinced me Roseville Hyundai would competitive in price/model. I was extremely pleased with the sales team working with me to get me the car that I wanted at the price I wanted. Edwin did an excellent job in representing Roseville Hyundai and their drive for customer satisfaction. I love my new 2011 Genesis! More

spelled my name incorrectly. I explained that to the finance guy. nevertheless my tile and registration now has incorrect name and i am forced to get it corrected. dealership does not seem to care. Old finance guy. nevertheless my tile and registration now has incorrect name and i am forced to get it corrected. dealership does not seem to care. Old style approach to customer. Also advertising was misleading. Special price only on black and blue models- not in adv. and not explained . When i agreed to black color-they said that they did not have any. Their online inventory system confirmed no black model of advertised special. More

My husband and I had come in to find out more information about leasing a new Sonata. I had a 2003 Sonata that was getting up in miles, over 100,000, and I knew it was time to get a new car, but I knew I co about leasing a new Sonata. I had a 2003 Sonata that was getting up in miles, over 100,000, and I knew it was time to get a new car, but I knew I couldn't afford to buy one. When we walked in, we were greeted in a very friendly manner and seated right away. Within a few minutes, Edwin had assessed what we wanted and was telling us about our options for leasing. I like that he addressed what we wanted, answered our questions patiently and didn't try to pressure us into anything else. Even though we weren't quite prepared to do a lease that night, Edwin assessed our old car and was able to give us a really good deal that we couldn't pass up. My only complaint is that it took a very long time, over 3 hours to process everything. I can only imagine that this is normal, but for me, it felt like a long time. More

I have had my car serviced at Roseville Hyundai several times and found the service and the way I was treated exceptional especially by the person I like to go through there, Robert. Today I bought my thi times and found the service and the way I was treated exceptional especially by the person I like to go through there, Robert. Today I bought my third Hyundai and went to this dealership to buy it because I knew how well I would be treated and I was. I was very happy with the amount I was given for my trade-in and the payments on my new car was within the range I had requested. I was never high pressured and for the first time in my life, I have owned many vehicles (64 yrs old), it was a very pleasant experience. All my experiences with Hyundai dealerships in California and Springfield Missouri were good ones but Roseville Hyundai was just down right plesant. This dealership takes me home if my car needs to be left for servicing and picks me up without a charge. They truly care about their customers and that is why they come back like I did. More