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Roseville Hyundai - Service Center

Roseville, CA

4.2
204 Reviews

204 Reviews of Roseville Hyundai - Service Center

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January 25, 2024

Bill was awesome at explaining The benefit of coming in at a later time for my oil change he also explained the different benefits of the services provided. More

by zaporojencoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 26, 2024 -

Roseville Hyundai responded

We're glad to know that Bill was able to provide you with detailed explanations about our services at Roseville Hyundai. We appreciate your feedback and look forward to seeing you for your next oil change!

January 24, 2024

Very polite and worked fast to get my oil changed. Easy to make appointment. Great customer service More

by mamastrauss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Roseville Hyundai responded

Swift service is always our aim at Roseville Hyundai! Thanks for choosing us above the rest!

January 11, 2024

Took over 1-1/2 hours for an oil change (I had an appointment) and they neglected to reset the service interval (which tells when the car last had service). This was after I told them that they didn More

by gbguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shon
Jan 12, 2024 -

Roseville Hyundai responded

I'm sorry to read about your experience with the long wait and service interval reset. We aim for efficient, thorough work so it's disappointing that we missed the mark during your visit. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly to me. Thank you, Mike Bench - Parts and Service Director - 9166773636

January 09, 2024

Excellent service from Paul Wilkins. He checked the car in promptly and the work was completed 10 minutes earlier than scheduled. He ensured I was taken care of while waiting for the wor More

by timothybliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins
Jan 09, 2024 -

Roseville Hyundai responded

We're glad to know that you received excellent service and prompt work from our team at Roseville Hyundai. Thanks for the shout-out, we'll make sure Paul knows his efforts were appreciated!

January 05, 2024

Great experience. Service commendable. Issues answered with confidence. Fortunate this dealership was so closed. Told service would be on time and surely it wa More

by rogerlcriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shon
Jan 05, 2024 -

Roseville Hyundai responded

Roger, we're glad to know you had a great experience at Roseville Hyundai and that Shon provided stellar service. We appreciate your feedback!

January 03, 2024

Daniel was great in helping with some solution ideas with my Hyundai burning oil. I appreciate his professionalism and willingness to help solve this issue. More

by Joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Calderon
Jan 03, 2024 -

Roseville Hyundai responded

Joe, we're glad to know Daniel was able to assist you with your Hyundai's issue at Roseville Hyundai. We appreciate the feedback and look forward to helping you in the future!

December 31, 2023

Always have a great experience with Hyundai. Service department always takes really good care of me. More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Swanson
Jan 02, 2024 -

Roseville Hyundai responded

Edgar, thanks for the review! We hope to see you again at Roseville Hyundai. Safe travels!

December 29, 2023

This Dealership did a good job. This is the RIGHT way to service your customers vehicles! Shon was professional. More

by jchaney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shon
Jan 02, 2024 -

Roseville Hyundai responded

Thanks for the shout-out! We're glad to know Shon and our team at Roseville Hyundai provided you with professional service. Here's to many more miles in your vehicle!

December 21, 2023

Courteous customer service and comfort and timely with car services delivered. Rachel went above and beyond in providing and arranging shuttle service. More

by 03farms-warn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 21, 2023 -

Roseville Hyundai responded

We're glad to know that you had a positive experience with our team at Roseville Hyundai, especially Rachel! We strive for timely and courteous service. Thanks for the review!

December 17, 2023

Great customer service very fast service and great employees that are very helpful and knowledgeable More

by Readmanjenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Roseville Hyundai responded

We're delighted we could deliver an excellent experience! - Roseville Hyundai Team

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