
Roseville Kia
Roseville, CA
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578 Reviews of Roseville Kia
Super packed when I got there. Parking was difficult. Deal took forever to reach because it took a ton of negotiation to get to an offer that made trading in my car for a new car w Parking was difficult. Deal took forever to reach because it took a ton of negotiation to get to an offer that made trading in my car for a new car worth it. 7+ hours later I felt I got the best offer I could’ve gotten and I love my new Kia. Richard was very patient. One weird thing though was they held on to my trade in key to check out the car but I had to ask for it back multiple times when I didn’t feel like continuing in the negotiation process. Each time I’d ask, they would instead come back with a new offer as if they didn’t want me to leave. I get the desire to make the sale but that was just unnecessary and made me feel a little uneasy and why I got my husband on the phone to continue negotiating us down to what ultimately was a great deal. Finance after the fact took a while to get me in and process my paperwork but the guy helping me was absolutely fantastic through the process. It took a hot minute to get the deal I wanted, but we got there, and despite the hiccups I would ABSOLUTELY do business with Kia again in the future if the right deal presents itself. More
Great experience and great customer service! Got in was able to relate and communicate properly and get a car in the same day Got in was able to relate and communicate properly and get a car in the same day More
I got burned again. Don't buy an extended warranty at the dealership because there are loopholes in the warranties and they sold me one that was for a brand new car. So Don't buy an extended warranty at the dealership because there are loopholes in the warranties and they sold me one that was for a brand new car. So now I'm out $2150.00 for the warranty and I don't have the money to fix my car. I was definitely conned into getting the warranty a couple years ago when I bought the car. I was told one thing and I got another. More
Roseville Kia really went out of their way to get me a great deal. They worked for hours and I ended up with a great car at a great deal! great deal. They worked for hours and I ended up with a great car at a great deal! More
I have been using Roseville Kia service for years, and it is very disappointing that my service rep tried to sell me unnecessary service! John was my advisor. He tried to sell me a 30,000 mile service, which is very disappointing that my service rep tried to sell me unnecessary service! John was my advisor. He tried to sell me a 30,000 mile service, which I told him I already received, but he could not locate the service in my file. I found the receipt when I got home, and fortunately, I did not agree to have the service again! If you want to keep me as a customer, please don't try to sell me something I do not need! More