Roseville Toyota

Service I asked to change my license plate gram the put the cheapest one and it is broken again I wanted a good one with good quality I asked to change my license plate gram the put the cheapest one and it is broken again I wanted a good one with good quality More

Once loyal customer I’ve always taken my car to Roseville Toyota for service. I was initially very impressed. I thought things were great until approximately a year ago, I’ve always taken my car to Roseville Toyota for service. I was initially very impressed. I thought things were great until approximately a year ago, following one of my service appointments my car wouldn’t start. My husband opened the hood to find extensive amounts of corrosion literally covering my battery. My service record listed my battery in the green range ( meaning no recommended replacement). We called and were treated very well. We were invited to bring it back, and we did. I never fully trusted them again but liked the treatment of the service manager, Shane ( who is always attentive and helpful) so we continued servicing our vehicle there. This time when I picked up my car, I was about to drive off when my husband noticed the good was not closed. I’m so glad he noticed because had I driven off, the hood could have popped up while I was driving. Halfway down the street I realized my tire light was still on. This frustrated me as I assumed my warning lights and any applicable needs would have been addressed during the service. I pulled over and read my service report which listed at least three things that needed attention but were never reviewed with me. My husband called and left a message for Shane and received a call back the next day. He of course apologized and took responsibility for not mentioning one of the items. We were told outlets next service would be free. I may or may not return. A free service sounds great but I don’t want to leave wondering if there was really a service at all. I will say that I don’t hold Shane personally responsible because he doesn’t do the actual work and he’s always been a pleasure to work with. I just don’t think I can trust whoever is performing the maintenance. More

Excellent service!!! I was in for routine service...Derek was outstanding, as usual. Any question I had was answered professionally ....and in a way that engendered confi I was in for routine service...Derek was outstanding, as usual. Any question I had was answered professionally ....and in a way that engendered confidence!! More

Satisfied Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your Thank you Toyota for always taking care of us and our RAV4! We always leave satisfied and the work that needs to get done is done. We appreciate your honesty thank you, thank you! Sincerely the Enriquez family More

Great first time buying experience! I am a first time car buyer and had a fantastic experience. Sam was amazing and went above and beyond helping me through each step of the process. Eve I am a first time car buyer and had a fantastic experience. Sam was amazing and went above and beyond helping me through each step of the process. Every member of the team was friendly and helpful. More

Everyone was great Great experience overall, your peeps tried to rush/expedite my needs buying a new truck but I wish it could be much quicker. Arrived at 11am, thinking Great experience overall, your peeps tried to rush/expedite my needs buying a new truck but I wish it could be much quicker. Arrived at 11am, thinking I can drive away with a new truck in less than 2 hours...but in total, it took 4 hours!! From salesman intro, to test drive, into negotiations with manager, then paperwork with finance, omg waiting for detail/wash to be done, and finally an overall walk through...I felt like I was buying a truck back in the 90s. The process hasn't changed, in fact...it's worst because my prior car was a 2013 Prius from Capital Toyota and every SINGLE DETAIL was done online. Went to the dealership, saw the car washed/detailed in front, sales asked me to test drive, I said NO THANKS, we did the paperwork and BAM! Drove away in a new car in under 30mins. More

Great Service Lead Technician Nick diagnosed the issues maticulously, a very dedicated and respectful tech. And Shane whom understood our concerns quickly put his b Lead Technician Nick diagnosed the issues maticulously, a very dedicated and respectful tech. And Shane whom understood our concerns quickly put his best tech on the job and took care of us. That’s 100% good service! Thank you More

Awesome Adam and the team always does an outstanding job. You guys are fast and efficient. I bought my latest RAV4 because of Adam Kucharek at Roseville To Adam and the team always does an outstanding job. You guys are fast and efficient. I bought my latest RAV4 because of Adam Kucharek at Roseville Toyota. More

5000 Mile Service Prompt service. Attentive and responsive staff. All was accomplished in a timely and professional manner. Not my first visit here, and look forward Prompt service. Attentive and responsive staff. All was accomplished in a timely and professional manner. Not my first visit here, and look forward to the same kind of service on my next visit. Thank you. More

Service appointment Brought my car in for a Cilajet application. Rental was clean and staff was friendly and courteous. Application came back early and looked amazing. Th Brought my car in for a Cilajet application. Rental was clean and staff was friendly and courteous. Application came back early and looked amazing. Thanks. More