Roseville Toyota

Good Day .. Everything went fine. Austin Wright was a very pleasant Adviser. I will ask for her on my next service appointment. Keep up the good work. See you on my next service. Austin Wright was a very pleasant Adviser. I will ask for her on my next service appointment. Keep up the good work. See you on my next service. More

Steve Hancock has a poor attitude Steve Hancock Gabe me an attitude as if asking questions and clarification was a burden for him. I basically wanted clarification on some of the it Steve Hancock Gabe me an attitude as if asking questions and clarification was a burden for him. I basically wanted clarification on some of the items on the contract and he basically told me flat out I asked too many questions with a condescending tone and raised voice. More

Excellent service! Mike North is awesome!! Always wonderful service!! We bring our cars to be serviced at Roseville Toyota all the time. The best dealership by far! Mike North is awesome!! Always wonderful service!! We bring our cars to be serviced at Roseville Toyota all the time. The best dealership by far! More

Great Cust service ... poor technical service Even thought Shawn requested 2 specific request , they were not done Clock not set as requested Noting the original air pressure was not done Tha Even thought Shawn requested 2 specific request , they were not done Clock not set as requested Noting the original air pressure was not done Thank you Ron More

10,000 Mile Service After having issues with Toyota Vacaville, we decided to give Roseville a try for our 10,000 mile service. They exceeded our expectations from start After having issues with Toyota Vacaville, we decided to give Roseville a try for our 10,000 mile service. They exceeded our expectations from start to finish. We came in half an hour earlier than our appointment due to time constraints. They finished the service, including a complimentary car wash, 15 minutes before the estimated time. Pleasant staff from check in to valet car retrieval. We will go back. More

Better than Folsom After having an issue with my sunroof for FIVE years that Folsom Lake Toyota could not repair, I took it to this dealer instead. The person I spoke wi After having an issue with my sunroof for FIVE years that Folsom Lake Toyota could not repair, I took it to this dealer instead. The person I spoke with on the phone said he was sure he could get Toyota to pay for this, since it has been an ongoing problem for so long. When I was at the dealership, a different service agent called & was told no, they would not cover it because the part was considered "trim", although he also said they get many people coming there from Folsim, as Folsom apparently does not know how to do many simple repairs & "our guys will fix it right" So 177 dollars later, I was told it is fixed, but that is yet to be seen. More

Overall experience was good The deal itself took a long time but many players were helpful in getting the deal done. Deal was a difficult one to pull off but they were able to m The deal itself took a long time but many players were helpful in getting the deal done. Deal was a difficult one to pull off but they were able to make it happen. Sales rep Jennifer Buckley and Manager Gerry Fuller made a tough situation better by their patience and their customer service. More

Great customer service!!! We bought a car recently from Roseville Toyota. We love the car and we loved the wonderful customer service experience we received all around. Tyson P We bought a car recently from Roseville Toyota. We love the car and we loved the wonderful customer service experience we received all around. Tyson Perryman sold us the car and couldn’t have been more helpful. He seemed to really care about us and went above and beyond for us. I would recommend anyone to him! We also worked with his manager, Dan Wermuth and he was very helpful as well. Finance dept. was great too! Steve Sady made us feel confident with buying our car from Roseville Toyota. We will be back for our next car! More

Very aggressive Got into several arguments with this man. Cursed at me as I cursed at him over phone and in dealership as I was buying my car. Worst experience ever! Got into several arguments with this man. Cursed at me as I cursed at him over phone and in dealership as I was buying my car. Worst experience ever! More

Need Serving? My husband and I both made an appt two days before, no lines at check in, done in an hour, both of our cars. One thing that bugged me was the lady wh My husband and I both made an appt two days before, no lines at check in, done in an hour, both of our cars. One thing that bugged me was the lady who I gave my paper work to in the beginning of my servicing, didn’t know the answers to any of my questions. She seemed aloof and bothered. This upset me. After servicing when getting paper work and paying, they had me go to a man instead of her. He asked her several ques and she knew all the answers, prettty impressive, so I guess she knows her job after all. I wish she would’ve been cordial to me, and if she was bothered by my questioning, she should’ve sucked it up and look me in the eyes and pleasantly told me who would know the ans to my ques. More