Roseville Toyota

Good service. :) Cory was helpful and responsive. I would recommend Cory as a service representative to anyone looking. He was able to secure a loaner/rental on shi Cory was helpful and responsive. I would recommend Cory as a service representative to anyone looking. He was able to secure a loaner/rental on shirt notice. More

Oil change Scheduled an appointment to get an oil change. Everyone was helpful. I received a beverage while I waited and enjoyed the football game. Especially fo Scheduled an appointment to get an oil change. Everyone was helpful. I received a beverage while I waited and enjoyed the football game. Especially for a Sunday! More

One year service. Service center setup the appointment. I was early to the appointment but accepted my service request. The associate gave me call on completion of ser Service center setup the appointment. I was early to the appointment but accepted my service request. The associate gave me call on completion of service. More

Basic Service All around helpful and customer oriented service staff. We always have a positive experience with Toyota in the last 10 years. We love our Prius. We e All around helpful and customer oriented service staff. We always have a positive experience with Toyota in the last 10 years. We love our Prius. We especially like the dependability (quality) of our Prius. More

Best service from Lynh Nguyen Lynh , is an example of how all sales people should be ! Happy , smart, fun and genius of product and finance. Always a great day with Lynh. Lynh , is an example of how all sales people should be ! Happy , smart, fun and genius of product and finance. Always a great day with Lynh. More

It was good other than the car wash I was promised I was offered a car wash but upon pick up of my vehicle it was not washed . Although it said it was washed on my paperwork when I picked it up I tol I was offered a car wash but upon pick up of my vehicle it was not washed . Although it said it was washed on my paperwork when I picked it up I told the portor that my truck is dirty . Advised me that because my truck had been lifted it doesn’t fit in the car wash . I should have never been offered a car wash if that is the case . More

Great people and service service was fast and friendly. I was updated regularly and very happy with the outcome. Highly recommend! The environment is relaxed and clean! You service was fast and friendly. I was updated regularly and very happy with the outcome. Highly recommend! The environment is relaxed and clean! You can have lunch or do a little shopping while you wait. What a bonus😀 More

2nd time in for same problem After my passenger door wasn’t fixed properly the first time, I called and made an appointment to again have it fixed. The customer service person sch After my passenger door wasn’t fixed properly the first time, I called and made an appointment to again have it fixed. The customer service person scheduling my appointment was having extreme difficulties getting me scheduled and I spent over 20 minutes on the phone booking an appointment. When I drove up the day of my appointment it didn’t show that I was scheduled at all, which was frustrating. Thank goodness they were still able to see me, but the whole process was somewhat unorganized. When my service tech told me the car was ready, I went to the valet to pick it up and was told it would be another 15 minutes because the car was being sent to be washed. When my car showed up t was apparent that the washing was rushed, and I re ran it through another car wash on my way home to get rid of the streaks. Overall, a small issue with my door ended up being a much bigger hassle than it needed to be. More

Lack of caring My tires weren't at the pressure, I had asked for. My driving screen was changed and had features turned off. Had to go back to change back the screen My tires weren't at the pressure, I had asked for. My driving screen was changed and had features turned off. Had to go back to change back the screen. The tires i took care of myself. More

Are discount coupons okay? There seemed to be too much scrutiny on the fact I was using a discount coupon, even being asked if it was theirs! The service attendant should have k There seemed to be too much scrutiny on the fact I was using a discount coupon, even being asked if it was theirs! The service attendant should have known. More