Roseville Toyota

Water pump Changing the water pump good job it was on Time due to date and schedule very good customer service representative was Kyle Schumacher and other peopl Changing the water pump good job it was on Time due to date and schedule very good customer service representative was Kyle Schumacher and other people in service department More

No good deal. No good APR First of all, I did not get a good deal. My friend got a very good deal last year for the same model car. I came to know it only after I purchased the First of all, I did not get a good deal. My friend got a very good deal last year for the same model car. I came to know it only after I purchased the new car. Secondly, I was not offered a less APR interest rate, though I had above 750 credit score. I doubt my credit was not run on any credit unions. Thirdly, I was told I would be given 7 days to get a loan from different organization. But when I called, I was told that it was already sent to Toyota Finance. And I had to wait for the mail to get the account details to close the remaining amount. Fourthly, I am not sure this Toyota Yaris IA meets the expectations and deliver similar to other Toyota cars like Camry or Corolla as it is mostly Mazda. For example, my car gives a burning smell after driving even 1 mile. And the service team here told me it is because it’s a new car. But have not heard any other new cars give burning smell like this. More

Average Missing SD card in navigation...leaving it useless. You tried to sell tracker security system/numbers to me nonchalantly, thinking i wouldnt notice. T Missing SD card in navigation...leaving it useless. You tried to sell tracker security system/numbers to me nonchalantly, thinking i wouldnt notice. The vehicle already had them! SNEAKY! Vehicle had rust marks, tried to get info on that, no luck. I eventually knew, the less questions asked the quicker the process. That's what we did and left. More

I like the no pressure sales Tyson was great! He followed up with me on the current inventory of the Camrys and made the purchasing decision easy for us. All without the pressur Tyson was great! He followed up with me on the current inventory of the Camrys and made the purchasing decision easy for us. All without the pressure! I am also happy with all the post-sales experiences at the dealership. Thanks! More

Roman Lupu-Thank you! The overall experience at this dealership is a very pleasant one because you guys lucky to have such a great salesperson as Roman Lupu. He is a smart The overall experience at this dealership is a very pleasant one because you guys lucky to have such a great salesperson as Roman Lupu. He is a smart, knowledgeable, courteous professional who is trying to go above and beyond for his customers. Roman is able to create a friendly and relaxing atmosphere while negotiating a deal. He answers all questions, explains in details all possible variants of a deal and making us customers to trust him creating a solid relationship for the future. No wonder we’ll get our next car through Roman again! All our friends and relatives are looking for a Roman at the entrance of the dealership knowing they will get the best and honest deal possible! Roman keep up your excellent job! More

Tire replacement Service to teplace tire took more than an hour and a half dedpite appointment. Had a flat on Friday. Brought for service. No available new tire to r Service to teplace tire took more than an hour and a half dedpite appointment. Had a flat on Friday. Brought for service. No available new tire to replace. Patched flat and aske to return Monday 23 for replacement. Tire came late Monday asked to come Tuesday 24. Made apptment for 1:30. Waited too long tor work to finish. More

Great experience I had a great experience at Roseville Toyota. Everyone was nice, respectful and did not push me into something I would regret. They listened to what I I had a great experience at Roseville Toyota. Everyone was nice, respectful and did not push me into something I would regret. They listened to what I wanted and presented great options. Overall this was a great car buying process! More

Great experience Shane was excellent as always! I’ve never been disappointed with service any time he’s handled our vehicle. I have zero complaints with my unexpected Shane was excellent as always! I’ve never been disappointed with service any time he’s handled our vehicle. I have zero complaints with my unexpected service visit. More

Great experience end to end We went through TrueCar to get a new 2018 Toyota Highlander. Roseville Toyota was the first to respond to our request and we were contacted by Jacob i We went through TrueCar to get a new 2018 Toyota Highlander. Roseville Toyota was the first to respond to our request and we were contacted by Jacob in the Internet sales department. We set up a test drive with Jacob who was great at answering all of our questions about the different trims available for the Highlander. We had received a quote from Roseville Toyota through TrueCar and a lower quote from another dealer. Roseville Toyota met the lower quote and we purchased our Highlander from them. Our experience with the finance department was great and we were out the door with our new vehicle in no time at all. Before we left, Cassidy in customer service spent time with us going through all of the features of the Highlander, patiently answering our questions and getting us set up with the Entune software. It was a very easy and pleasant experience start to finish. We would recommend contacting Jacob at Roseville Toyota if anyone is thinking of purchasing a new Toyota vehicle. More

GREAT SERVICE Chris was super great, kept me up to date and informed. Thank you so much. Got my transmission replaced only thing I would say is that I am still Chris was super great, kept me up to date and informed. Thank you so much. Got my transmission replaced only thing I would say is that I am still having some issues with the vehicle. More