Roseville Toyota

Roseville Toyota Service Center Took my car for the usual 6 month check-up - multi point inspection, tire rotation & oil change. We always take our 2 Camrys here to be serviced and a Took my car for the usual 6 month check-up - multi point inspection, tire rotation & oil change. We always take our 2 Camrys here to be serviced and always ask for Shane because we get good quality service from him. More

Personalized service Fast friendly, texted me when my car was done and took care of all my concerns. I don’t remember my service managers name but she was heading to Flor Fast friendly, texted me when my car was done and took care of all my concerns. I don’t remember my service managers name but she was heading to Florida to a cheerleading camp. She was so helpful and easy to deal with. More

Amazing customer service I recently financed 2018 Toyota camry xse and I am loving it! Awesome customer service and friendly staff that treats you like family the best overall I recently financed 2018 Toyota camry xse and I am loving it! Awesome customer service and friendly staff that treats you like family the best overall! Highly recommended! More

New Car Purchase This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, ver This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, very knowledgeable, and made the process easy. More

It was the best experience for my first time buying a car!!! It was the first time I have ever needed to buy a car. When I first got there I was immediately helped by someone as to what I needed. Junior came out It was the first time I have ever needed to buy a car. When I first got there I was immediately helped by someone as to what I needed. Junior came out and helped us, we discussed what I was looking for and the price range I would like to stay in. He was very easy to talk to and discuss what I needed out of a car. He knew a lot of information and was always accommodating. For this being my first time buying a car he made the experience less stressful and more enjoyable. I would highly recommend toyota Roseville and working with Junior. Everyone that I worked with after that was just as helpful. I am very pleased with the car I chose and I’m extremely happy with where I went to buy a car! More

Get AC working Sean listened to the problem and gave the technician the information needed to fix the problem. It was the blower fan that needed replacing, they had Sean listened to the problem and gave the technician the information needed to fix the problem. It was the blower fan that needed replacing, they had to order it & in 2 days it was fixed. Thanks, Mike More

Shady behavior Took car in for routine servicing. Waited for car. Called to service desk and told oil pan plug was stripped and wherever I took it last did it and it Took car in for routine servicing. Waited for car. Called to service desk and told oil pan plug was stripped and wherever I took it last did it and it would cost over $500 to fix it. I called the certified mechanic that did the work previously for me and he wanted to come see the car and what was the problem. The dealership refused to let him. My mechanic said have my car towed to my house and he would service car. Dealership was offering free tire rotation with service and was charging me for that service because the servicing was not done. I had to get quite angry for charge to get waived. When I got my car home, the mechanic said my car no longer had hybrid oil in my car- it was old used oil. Replacement of damage done by Toseville Toyota for parts was $200 . More

Fraud I took my 4Runner in for its last service included when I purchased it at Roseville Toyota. They claim they inspected it and performed a tire rotation I took my 4Runner in for its last service included when I purchased it at Roseville Toyota. They claim they inspected it and performed a tire rotation. One item they indicated that required attention was the “in-cabin air filter”. I told the service writer that I changed it about a month ago and then she xx’ed her way out of it saying it may be the area where you lived which caused it to be dirty. When I returned home I checked it and it was clean. I should report them to the Bureau of Automotive Affairs. Maybe I should now that this survey reminded me that I was getting deceived! More

Found issues after I got my car back I came in to get an oil change and it took over 2 hrs when it was suppose to be 1 hr. Then when they went to get my car, they lost my keys and hate to I came in to get an oil change and it took over 2 hrs when it was suppose to be 1 hr. Then when they went to get my car, they lost my keys and hate to wait an extra 20 min. When I recieved my car, my key fob attachment was broken off for some reason. Then my maintenance light was not reset and is still on. Then when I went to lock my car it wouldn't lock so i notice that the weather strip in my trunk was taken apart and not put back in. I called and have been waiting for a service person to call back and have not received anything. Usually I have a great experience but this time was not so great. I'm still waiting for this to be fixed More

Great service We just had bought the vehicle and had 3 of 4 air pressure censors go out and a bracket loose in the front bumper but we came in and they took the car We just had bought the vehicle and had 3 of 4 air pressure censors go out and a bracket loose in the front bumper but we came in and they took the car straight to the garage, it took about almost 3 hours if anything I wish we could’ve have got a rental car to pass the time since I had my 2 year old son and we drove from home which is 45 miles away. On a side note our sales rep that helped us while purchasing the truck Cesar Delgado was great he was able to get out garage clicker from our trade in that we had left. More