Roseville Toyota

Excellent job done! This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is This dealership is my preferred dealership for any of my auto services which including oil services or other major repair services. This dealership is highly recommended for quality work. More

2018 Tundra Great experience! Love the service and really love my Toyota Tundra. I will bring my Toyota back for service every time. All personnel was very easy t Great experience! Love the service and really love my Toyota Tundra. I will bring my Toyota back for service every time. All personnel was very easy to work with. More

Dont lie to me I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is I purchased a platinum tire warranty when i bought my Tacoma here. It is nationally advertised as a replacement only tire warranty, no repairs. It is also a very expensive add-on. I brought my truck in for service because one tire wasn?t holding air and had a visible screw in it. When i arrived and was taken to Paul Koontz, he immediately tried to talk me into a tire repair. He said he had never heard of a warranty that offered replacement. Why on earth would I pay $600 for a tire warranty that covers $10 repairs that can be purchased at any tire shop? How has your service advisor never heard of your tire warranty? Further, he told me a warranty replacement would take 4 hours because I did not have an appointment. A repair could be done right away. Common sense tells me that the main tasks involved in repair and replacement are the same. 1) you take off a tire. 2) you put on a tire. I insisted on replacement and asked that he look up my warranty. The replacement ended up taking 2 hours. Was this a punishment for insisting on the service that I had pre-paid for? Paul had said repair could be done right away. I do not appreciate being lied to! If your shop is too busy that day, tell me. I know I am there without an appointment. Don?t lie! If a service member can repair right away, he can replace right away. Don?t lie! If tire replacements are too expensive, stop selling the warranty. Don?t lie! If by some small chance your service advisors dont have training on vehicle warranties, train them. If they dont know a product, get help from an advisor that does. If all else fails, the finance manager that sells the warranties is just a few offices away. More

Always Happy with Roseville Toyota Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they Had my '06 Sienna in for 120,000 service last week and they took care of everything. Plus they found a leak at the oil pan, which they fixed, and they took care of a factory recall. The only negative is that they forgot to put the reminder sticker for the next service on the windshield. I think the dealership should give us seniors a little discount, because it's hard to get these services done when you're on a fixed income. Thanks. More

Great service advisor! Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I a Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I appreciate honesty. More

Sales person Dallas gave us all the time needed. Great personal attention and vehicle knowledge! Willing to work on overal cost and monthly payment. Dallas met with us in a very timely fashion and s Great personal attention and vehicle knowledge! Willing to work on overal cost and monthly payment. Dallas met with us in a very timely fashion and seemed to be very honest. He paid attention to detail and seemed straight forward and honest. More

Pleasant visit. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. More

End of Lease Trade In I was able to work with Linh for both of my brand new leased vehicles now and I couldn’t be happier with the service provided! He is so personable and I was able to work with Linh for both of my brand new leased vehicles now and I couldn’t be happier with the service provided! He is so personable and is truly out for the customer’s best interest. Linh took the time to thoroughly explain everything to my husband and I and made the process so smooth. I’m in love with my new RAV4! Thanks Linh and Roseville Toyota! More

Great customer service Jennifer our sales lady was great, She went overboard to make sure we were complely comfortable during the process. You can tell she is very loving an Jennifer our sales lady was great, She went overboard to make sure we were complely comfortable during the process. You can tell she is very loving and concerned about our feelings. On a scale of one to ten I would give her a twenty. She treated us like we were special and was so impressed with her. Roseville Toyota has a gold nugget with her as an employee. Signed; David M Green More

Great service. Got a great deal. The salesman worked extra hard for me to get me a great deal with the manager. It was a very hot day but he was willing to show me the car inside and The salesman worked extra hard for me to get me a great deal with the manager. It was a very hot day but he was willing to show me the car inside and out. Had a great experience overall. More