Roseville Toyota

As shopping, all the colors of the model I was interested in, were at the dealership. Servicing was offered and it has kept my car in top shape. I feel they have provided good care. in, were at the dealership. Servicing was offered and it has kept my car in top shape. I feel they have provided good care. More

I have been coming to roseville toyota for years. I even bought 2 cars from them. They always have great friendly staff and every knowledgeable with my car. I wouldnt go any where else. I even bought 2 cars from them. They always have great friendly staff and every knowledgeable with my car. I wouldnt go any where else. More

Katlyn in Service Dept was awesome. Provided transportation for mess vehicle was going to be a few hours, kept me informed of the progress & provided a video and maintenance recommendat Provided transportation for mess vehicle was going to be a few hours, kept me informed of the progress & provided a video and maintenance recommendations. More

I was run off the road on Watt Ave. causing damage to both left side tires and wheels to my 2026 Highlander Hybrid. My service advisor, Sam Vega assessed the damage and replaced the ti causing damage to both left side tires and wheels to my 2026 Highlander Hybrid. My service advisor, Sam Vega assessed the damage and replaced the tires, wheels, repaired minor damage to the front, left wheel cowling and performed a four-wheel alignment. Everything was repaired and back on the road - good as new! Thank you, Sam Vega for your excellent customer service! More

BUYER BEWARE ON VIN: 1G1RD6S55HU117545 I purchased this exact Chevy Volt on July 9th. The Check Engine Light came on immediately, and a diagnostic by Roseville Chevy confirmed the main high-voltage EV batt exact Chevy Volt on July 9th. The Check Engine Light came on immediately, and a diagnostic by Roseville Chevy confirmed the main high-voltage EV battery had failed and required a complete replacement. I returned the car to Roseville Toyota for a full refund. As of mid-July, Roseville Toyota has relisted this exact vehicle for $11,062 with a generic 'Serviced' tag on CarFax. If you are considering this car, DO NOT buy it without requiring written proof from a GM dealer showing the main high-voltage battery was fully replaced—not just reset or cleared of codes. More

Cory in Service was one of the best technicians I have ever met! He solved all my problems, and it didn't cost me an arm and a leg. I would highly recommend using Roseville Toyota service dept for your Le ever met! He solved all my problems, and it didn't cost me an arm and a leg. I would highly recommend using Roseville Toyota service dept for your Lexus/Toyota car. And if you're there--ask for Cory, he's great! Thank you sir! More

I received excellent and timely service ! Toyota takes care of their customers. I will always buy a Toyota. Toyota takes care of their customers. I will always buy a Toyota. More

I would rather get a root canal with no anesthesia than go through the hassle of purchasing a vehicle from Roseville Toyota again. I showed up and let them know exactly what I was looking for & they pro go through the hassle of purchasing a vehicle from Roseville Toyota again. I showed up and let them know exactly what I was looking for & they proceeded to pass me off to multiple different people until finally a kid who is barely old enough to drive came to offer his “help”. There’s no reason that it should take 5 different people to complete a purchase of a car before you even get to the finance person. They figure since they have to be there working, they don’t need to respect your time and waste as much as possible. They intentionally hold the keys to the vehicle you came in so that you can’t get up and leave so they can hold you hostage and waste your time. Often times they said they’d be right back and leave you sitting there for 15-20 minutes while they screwed around in the office figuring out god knows what. If the guy who is discussing numbers has to check with the Sales Manager on any requests or negotiations, then why am I wasting my time not talking directly to someone who can actually do something? When the vehicle came in 3 days later , they proceeded to waste 3 more hours of my time while they “detailed” the car. While waiting I heard the General Manager verbally berate a customer/employee by telling him “your friend only wastes my xxxxing time so you better not be here to waste any of my god xxxx time”. When they finally brought the vehicle out, a brand new vehicle off the truck had an inch & a half ding on the drivers side door. I was told that they would fix it by the sales rep. I was assured by the General Manager that they would take care of it. I called and texted the sales associate multiple times about when can I come get it fixed, and 10 days later I still haven’t been contacted about when they’re going to repair the ding that they put on the vehicle. To make matters worse, when I finally got the chance to close the paperwork, the finance guy, Sawan, wasn’t filled in that I was providing my own financing & he proceeded to grill me about my financing, and try to “sell” me all the Toyota packages by slapping infographics down in front of me and flying through each one to just slap another visual down again and again. Word of advice, if you’re going to ask a finance person to do any selling after you’ve already agreed the price of the vehicle, ensure that the person speaks in a slow, precise manner & checks for understanding with the customer before moving on to the next sales pitch. When everything was completed and I waited for the sales rep to bring the new purchased vehicle up to the front, the finance guy handed an envelope of paperwork that needed to be completed for my trade in to a random associate, and then told my sales rep to go find the person. Instead of taking accountability and going to get the envelope so that the sales rep had the envelope, he stood around the sales office xxxxxxxxxxxx with the sales manager & doing nothing. All in all, I’m extremely disappointed in my experience and wouldn’t recommend Roseville Toyota to anyone.. in fact I would strongly encourage them to look anywhere else to purchase their vehicle. More

Joe and Nolan were very helpful. The process was a bit long. The showroom was clean. Having been in retail for 40 years, now retired I was happy that they did business much like I The process was a bit long. The showroom was clean. Having been in retail for 40 years, now retired I was happy that they did business much like I did. Not to pushy. Thank you for that. More

Very professional. My car was serviced very quickly and seamlessly. I appreciate the excellent customer service. My car was serviced very quickly and seamlessly. I appreciate the excellent customer service. More