Roseville Toyota

5 star experience start to finish professional, courteous, customer oriented. service in a timely manner, good trade price, timely service due bills for upgrades, willing to negotiate professional, courteous, customer oriented. service in a timely manner, good trade price, timely service due bills for upgrades, willing to negotiate, reasonable, William, sales person, very nice without pressure More

Fast, courteous service Jeremy made the paperwork smooth and I had very little waiting time in between. He kept the process moving all while making sure I was taken care of. Jeremy made the paperwork smooth and I had very little waiting time in between. He kept the process moving all while making sure I was taken care of. Finance was a breeze! Ryan Ross was friendly and assisted me in understanding all the paperwork. I will be back! More

Sure Drive I took my Rav 4 in for receiving numerous notifications. I was told to call LoJack who in turn routed me to SureDrive. Too many calls to resolve iss I took my Rav 4 in for receiving numerous notifications. I was told to call LoJack who in turn routed me to SureDrive. Too many calls to resolve issue More

Thanks to Kyle and the service staff at Roseville Toyota . Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken exc Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken excellent care of my car and me. I could have my car serviced much closer to where I live, but why change a good thing!! Thanks Kyle for taking such good care of my car. I'll l be back in October More

Quick Service I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I would be safe on the highways. Thank you. More

Buying a new Rav4 I was pleasantly surprised to find such an enthusiastic and knowledgeable person to help me find just the right vehicle. All my questions were answere I was pleasantly surprised to find such an enthusiastic and knowledgeable person to help me find just the right vehicle. All my questions were answered in detail. Thanks, Jeremy! More

VERY disapointed in Roseville Toyota I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with th I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with the car, paid $ 2,495.00 Dollars for this contract.. At this point the camera no longer works so I brought the car in for service. Now I am told that the camera is an" After Market product" and NOT covered under my service contract. I did buy the car with a camera installed and expect that Toyota supports what they sell me. Whatever I told the service consultant Kyle Schumacher.... the answer was always the same: An "After Market product" is not covered by your service contract. I requested to talk to the service manager and was told by Kyle Schumacher that he is not available and he would give me the same answer. Up to this point the only service that was done was oil changes and tire rotation..... the first time I do have a "real" service problem I am being told that it is not covered.... VERY VERY disappointed in Roseville Toyota. If they want my future business in sales/service.... they have to try much harder. More

Not the best experience We found a great car here but the experience could have been better. We ended up being there for over 6 hours to buy our car. We felt pushed to except We found a great car here but the experience could have been better. We ended up being there for over 6 hours to buy our car. We felt pushed to except deals we weren't comfort with. They tried to get us to except lower than retail buy back value for our car to "make up the difference in the money they were losing on the car they sold to us". The salesman didn't know what interest rate they were giving to us and said he wasn't entitled to that info. When we finally got our new car that night they couldn't get the second key fob, the gas tank was mostly empty and the a.c. needed to be recharged. The dealership said they would recharge it when they added the celojet (scheduled for four weeks after buying the car) so we have to go with out a.c. in California with three kids for 4 weeks. More

Service for our 2007 Highlander Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became available. He called us when the vehicle was ready for pick up. More

Service Center is excellent! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! More