Roseville Toyota

Second purchase We really like how hard our salesman Chris S worked for us for this second sale. This was our second buy from Chris and he made everything we needed w We really like how hard our salesman Chris S worked for us for this second sale. This was our second buy from Chris and he made everything we needed work. More

Routine car maintenance Friendly, professional, and courteous service from all staff from the moment I arrived through the return of my vehicle, including the cleaning and th Friendly, professional, and courteous service from all staff from the moment I arrived through the return of my vehicle, including the cleaning and the beverage counter staff. Nice and neatly kept waiting areas, clean restroom, and free coffee was appreciated. More

RAV4 purchase Great experience although my salesperson was not listed. Process was smooth although long. Also the cookies were delicious. Would definitely buy an Great experience although my salesperson was not listed. Process was smooth although long. Also the cookies were delicious. Would definitely buy another car again (this is my second car from this dealership). More

Excellent speedy service. Very patient I was a new buyer and very nervous about what my experience was going to entail. Mike was calm, very patient and accommodating. He made the process ex I was a new buyer and very nervous about what my experience was going to entail. Mike was calm, very patient and accommodating. He made the process extremely simple. I would gladly refer anyone to him if they were in the market for a vehicle. More

3rd time is a charm? My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the st My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the stereo not working. Also you should know the truck only had 27,000 miles on it as well. The Freon had apparently leaked out of the air conditioning unit. And I was informed that the Freon was not covered under the warranty. Now I’ve owned vehicles for many years and never had to have the Freon recharge after 27,000 miles. The dealership charged me for the Freon. And told me that they could not find anything wrong with my voice recognition on my stereo. I paid the bill and went on my way. Two months later the air-conditioner failed again and the voice recognition is no longer working again. I brought the truck back to the dealership for the air-conditioner and voice recognition. And they said that they found a bad seal in the air conditioner which they warranted. And told me that they updated the firmware in my stereo so the voice recognition would work now. The air-conditioner is now working. But the voice recognition failed again three hours later. The thing that really bothers me is that they charge me for the Freon the first time and did not refund my money after they found the problem was indeed a factory defect. I think they should’ve refunded my dollars that I paid for the Freon the first time. And now I have to take my truck back in again to get the voice recognition fixed. again! More

Great customer service I bought Prius prime .I bought what I am looking for. Everyone work their best to make things easy. I ll buy my next there. I bought Prius prime .I bought what I am looking for. Everyone work their best to make things easy. I ll buy my next there. More

Better than average A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what you expect to have to deal with while waiting for your vehicle to be serviced. More

First time buyer Friendly and very helpful. They were able to drop the price to where it was affordable for me to purchase my first new car. Im so gappy and excited. C Friendly and very helpful. They were able to drop the price to where it was affordable for me to purchase my first new car. Im so gappy and excited. Coming home with my brand new truck More

Great experience! Great sales person in Tyson Perryman, great inventory, hassle free process with personable sales and finance and have an excellent 2018 Highlander! Great sales person in Tyson Perryman, great inventory, hassle free process with personable sales and finance and have an excellent 2018 Highlander! Really love it! More

Techs don't want to fix my car I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was com I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was completed and I feel like the master tech doesn't want to own up to his mistake. Furthermore, the last time I brought the car in for an oil change the tech forgot to tighten the drain plug which led to a mess and could have caused a lot more damage. I could go to Jiffy Lube for much cheaper if I was looking for that kind of service... Wouldn't ever expect that from a dealer. More