Roseville Toyota

3rd time is a charm? My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the st My 2015 Tacoma, which is still under full factory warranty. Ended up in the shop for an air conditioning problem and the voice recognition on the stereo not working. Also you should know the truck only had 27,000 miles on it as well. The Freon had apparently leaked out of the air conditioning unit. And I was informed that the Freon was not covered under the warranty. Now I’ve owned vehicles for many years and never had to have the Freon recharge after 27,000 miles. The dealership charged me for the Freon. And told me that they could not find anything wrong with my voice recognition on my stereo. I paid the bill and went on my way. Two months later the air-conditioner failed again and the voice recognition is no longer working again. I brought the truck back to the dealership for the air-conditioner and voice recognition. And they said that they found a bad seal in the air conditioner which they warranted. And told me that they updated the firmware in my stereo so the voice recognition would work now. The air-conditioner is now working. But the voice recognition failed again three hours later. The thing that really bothers me is that they charge me for the Freon the first time and did not refund my money after they found the problem was indeed a factory defect. I think they should’ve refunded my dollars that I paid for the Freon the first time. And now I have to take my truck back in again to get the voice recognition fixed. again! More

Techs don't want to fix my car I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was com I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was completed and I feel like the master tech doesn't want to own up to his mistake. Furthermore, the last time I brought the car in for an oil change the tech forgot to tighten the drain plug which led to a mess and could have caused a lot more damage. I could go to Jiffy Lube for much cheaper if I was looking for that kind of service... Wouldn't ever expect that from a dealer. More

Customer service The customer service I received when I was there was top of the line. Sam did really well making sure we got the car we wanted. The customer service I received when I was there was top of the line. Sam did really well making sure we got the car we wanted. More

First time buyer Friendly and very helpful. They were able to drop the price to where it was affordable for me to purchase my first new car. Im so gappy and excited. C Friendly and very helpful. They were able to drop the price to where it was affordable for me to purchase my first new car. Im so gappy and excited. Coming home with my brand new truck More

Great customer service I bought Prius prime .I bought what I am looking for. Everyone work their best to make things easy. I ll buy my next there. I bought Prius prime .I bought what I am looking for. Everyone work their best to make things easy. I ll buy my next there. More

The sale, service are excellent. The mgmt needs much inprove Like I have stated before, the sales and service departments are excellent. The management part, will be the downfall of this dealership. They ignore, Like I have stated before, the sales and service departments are excellent. The management part, will be the downfall of this dealership. They ignore, lie and try to make you fell like an idiot. I am referring to Jessica Romero. I have been a customer of Roseville Toyota for over 25 years or more. The service and attitude of this person is determent to the whole dealership. More

Quick Service It was my 30,000 mile checkup and service. My van needed to be washed and we included the wash, but they did not do it. Otherwise, everything went It was my 30,000 mile checkup and service. My van needed to be washed and we included the wash, but they did not do it. Otherwise, everything went as planned, More

Truck and car service I brought our Tacoma and Camry both without a appt., both times we where helped by Natashali Torres and both times we had a great experience and a spe I brought our Tacoma and Camry both without a appt., both times we where helped by Natashali Torres and both times we had a great experience and a speedy serviced. Suprisinsly faster service than I have had in the last 12 years we have been bringing our vehicle to Roseville Toyota. Thank you Natashali. More

Very happy We had both our Toyota’s in for scheduled maintenance on different days in the same week. Both service managers were fine, with Michael North going ab We had both our Toyota’s in for scheduled maintenance on different days in the same week. Both service managers were fine, with Michael North going above and beyond. More

Your journey begins at RosevillecToyota Every department at Roseville Toyota fires on all cylinders for maximum performance and customer satisfaction.Minimum time required to check-in and th Every department at Roseville Toyota fires on all cylinders for maximum performance and customer satisfaction.Minimum time required to check-in and then check-out after Service has been performed. More