Roseville Toyota

Drove there 3 times.. Went in for a normal service, all went well. They found an issue that need to be fix and gave me a loaner/rental car. The car was to be ready first th Went in for a normal service, all went well. They found an issue that need to be fix and gave me a loaner/rental car. The car was to be ready first thing next day. Next day I was called and was told the part was not in and it would not be done for 2 days. I needed my car and would come pick it up, they said no problem and we could reschedule. On my way to pick it up they called again and said there was a mix up on the part number and it could be done that day, I agreed and turned around. The next day I went in to pick up and it was fixed. Iv'e been there many times and had no problems in the past. More

Excellent service Excellence in service in all ways when buying a vehicle. Friendly, working diligently to get you the car you want and making your time spent with them Excellence in service in all ways when buying a vehicle. Friendly, working diligently to get you the car you want and making your time spent with them as enjoyable as possible. They made sure the price was fair and made all facets of the purchase worthwhile to make us happy. I would recommend you visit Roseville Toyota to get what you want!!! More

Good experience JR was a good sales representative and try hard to get me the loan that fits my Budget . I was a little disappointed at first because the battery an JR was a good sales representative and try hard to get me the loan that fits my Budget . I was a little disappointed at first because the battery and I called him and he take care of me . The only thing I didn’t like that I have to pay for a second smart key remote. Means more $$$$$$ All cars should come with two smart key remotes but other then that everything was good . More

Very good customer service The person who helped me at the service center desk was fantastic- friendly, great follow up and explanations. I wish customer service was as good ev The person who helped me at the service center desk was fantastic- friendly, great follow up and explanations. I wish customer service was as good everywhere else! More

no wash Adam was great! Was extremely disappointed my car did not get a wash as I was asked when dropping it off. I was not asked about it when picking it u Adam was great! Was extremely disappointed my car did not get a wash as I was asked when dropping it off. I was not asked about it when picking it up either. More

Service review Excellent service and very professional. Corey was thorough and polite. All staff were prompt and courteous. Cory reviewed everything that was done to Excellent service and very professional. Corey was thorough and polite. All staff were prompt and courteous. Cory reviewed everything that was done to my car and explained why the additional work that was not anticipated was needed. More

Great Service I called and received an appointment the same day. Service was done promptly. Service person was very courteous and called back when vehicle was don I called and received an appointment the same day. Service was done promptly. Service person was very courteous and called back when vehicle was done. More

A total headache. Lack ofcommunication between service reps and mechanics and detail service. I had to pay for an extra day for the rental and had to take 2 vacation da Lack ofcommunication between service reps and mechanics and detail service. I had to pay for an extra day for the rental and had to take 2 vacation days because vehicle wasn't repaired correctly. I was told that it was ready for pick up and the work wasn't even completed. The washer fluid was empty which I was told was repaired properly, the radiator overflow was empty, the parts that I was told.that were replaced weren't and the detail was half xxx. The vehicle wasn't even vacuumed. After taking it home the washer fluid leaked all over my garage floor. I had to take it back to have the job completed and to have the vehicle detail redone somewhere else instead of there because the rep didn't trust the in house detail department. I had to use another rental car and then was told.that was going to take another day longer than expected. No one really cared. The department mgr.Cole saw me.in there many times but never inquired why. Slapstick business. They just tell you what they want you to hear bit really give a crap. More