Roseville Toyota

express lube is one of the best around we have been to davis and vacaville dealerships for service and oil they have no ideal whats going on you guys got us in and out in less than 30 min so we could get davis and vacaville dealerships for service and oil they have no ideal whats going on you guys got us in and out in less than 30 min so we could get on the road for a family emercey down south thanks More

Ever since I have worked with Jeannine McElroy at Roseville Toyota I have felt that the customer service has been nothing but excellent. Jeannine is very professional, efficient and proactive about m Roseville Toyota I have felt that the customer service has been nothing but excellent. Jeannine is very professional, efficient and proactive about my car's service needs. I feel that the work is done is excellent and that there is no extra work being done that doesn't need to be done. If every service representative were like her, going in for car repairs would be a non-stressful experience because you would know that only the work that was needed would be done and you would not be taken for a ride about additional repairs and parts you don't need. It's nice to have that peace of mind. It's also nice that she is a woman because I can talk to her person to person and avoid all the "I'm the man and I know more about cars than you do" attitude that I often get when I deal with male service personnel. More

Jeannine has done a Fantastic Job at servicing my car! She is one of the reasons I return to this dealership! I have recommended friends to get their cars serviced and to ask for Jeannine. I have also rec She is one of the reasons I return to this dealership! I have recommended friends to get their cars serviced and to ask for Jeannine. I have also recommended they see her if they want to buy an new car! More

Jeannine Mcelroy provided me with excellent customer service above and beyond my expectations. I have had my car serviced from you before with no complaints, but she was exceptional. Jeannine made sur service above and beyond my expectations. I have had my car serviced from you before with no complaints, but she was exceptional. Jeannine made sure that my needs were met (she provided great and speedy service), explained concisely the needs of my car, and special incentives (tires price match with free rotation/brake inspection) that i was unaware of. More

We use this dealership for many years but last four years it was great pleasure to work with Jeannine McElroy. She is very professional, knowledgeable, kind, and attentive. We always get the best service for it was great pleasure to work with Jeannine McElroy. She is very professional, knowledgeable, kind, and attentive. We always get the best service for our cars. Actually Jeannine is doing more then regular customer as we are would expect from any auto service. More

This was a great car buying experience-low pressure; Mac McAllister was a wonderful salesman with whom to work. We felt like we were given excellent information and the pricing was reasonable and fair. Ther McAllister was a wonderful salesman with whom to work. We felt like we were given excellent information and the pricing was reasonable and fair. There was no game playing-an overall great experience. We would use this dealership again and recommend it to others. More

I had an excellent buying experience at Roseville Toyota Scion. I initially dealt with Nelson Pudandelion on the phone since I live about 2 hours away. Once we agreed on the vehicle price, I made the drive Scion. I initially dealt with Nelson Pudandelion on the phone since I live about 2 hours away. Once we agreed on the vehicle price, I made the drive in. Nelson was honest, friendly and professional. The buying process was pleasant and the dealership was a nice place to be. I would definitely buy another vehicle from Nelson and Roseville Toyota/Scion. I really enjoy my new car! More

Wow! I am blown away by the service and care I received; at first from Jeannine, then Cole helping me get my engine problems covered by the 60K warranty even though I was 545 miles over... Randy, Cole, Jean at first from Jeannine, then Cole helping me get my engine problems covered by the 60K warranty even though I was 545 miles over... Randy, Cole, Jeannine and the rest are why I'm a Toyota client for life. I had a Ford, and just after 60K the tranny went out and they wouldn't help me out. you all made it happen for me with Toyota. I have already told several people, and I'll tell everyone I see during the holdiay season and beyond how amazing Rosevill Toyota Service is. On behalf of my family, I truly thank you. Erik Carlson More

So far have been very pleased with the experience and also the courtesy call follow-up on my new Toyota Tacoma. Was not anticipating purchasing a new vehicle at that time - but was happy that there was n also the courtesy call follow-up on my new Toyota Tacoma. Was not anticipating purchasing a new vehicle at that time - but was happy that there was no pushy sales people. Very friendly and helpful with presenting options though out the experience. And this was after a friend recommended trying out a truck for the first time! More

John Roth really worked the numbers to meet our car needs. (This is the second car my wife and I have bought from John at this dealership.) We contacted John and he set us up with Peter Agerton who needs. (This is the second car my wife and I have bought from John at this dealership.) We contacted John and he set us up with Peter Agerton who worked with us to pick out the car (White 2010 Prius with Nav and Leather Seats (Grey)). Peter was able to locate a car with everything except the Leather Seats (Medium Grey). Peter updated John and at that point John contacted other dealerships in the area to see if they had a Prius that met our requirements (none in the area). John offered to swap out the fabric seats for leather in a white Prius III with Nav and then gave us the price for the car out the door. We didn't have to haggle over the numbers since John is the “GO TO MAN” who determines how low the dealership is willing to sell the car. Please note that time was a factor to qualify for the $1000 Toyota Match and the 5 yrs. 1.9% financing. This was a done deal. (PLEASE NOTE with previous car purchases with other dealerships we have work hours with car salesmen who would go back and forth with their fleet leads (my wife and I are tried of this type of ploy...just give us the bottom line price for out the door...please and thank you.) Before driving away with the car Jessica Romero from the dealership provided us with an overview on how the features worked. Jessica synchronized our Blackberries to the Bluetooth. Several days later my wife returned back to the dealership to do some other business and Jessica noticed her there and inquired if she needed assistance. My wife indicated she wanted to see someone in the Service Dept. and Jessica walked her there. On the way to the Service Dept. my wife mentioned her cell phone kept dropping off the Bluetooth connection. Jessica worked with my wife and reestablished connectivity. What amazed my wife was that the problem was not the Bluetooth option in the Prius but a setting in her personal cell phone, which Jessica was able to remedy. My wife expected Jessica to be knowledgeable on the Toyota options but not on all the different features and functionality on people personal phone systems. Kudos to Jessica for going the extra distance in learning the different cellular phones that are available. More