Roseville Toyota

We had a fantastic experience. The entire test driving and purchase was easy and painless. Nelson was super nice and knowledgeable. I already received tank you letter from the president of the dealership and purchase was easy and painless. Nelson was super nice and knowledgeable. I already received tank you letter from the president of the dealership and follow up phone calls. More

I have purchased several vehicles over the years and several from Mr. John L. Sullivan's dealerships (both Toyota & Chevy). Most recently I purchased a 2014 Tacoma PreRunner and worked extensively w/Wa several from Mr. John L. Sullivan's dealerships (both Toyota & Chevy). Most recently I purchased a 2014 Tacoma PreRunner and worked extensively w/Walt & Tony (and also a little w/Rolando, Brittania & Robin). The overall deal took several days as I did a lot of test driving when I was unsure of exactly what I wanted, and then I had to order the truck as I was being very firm about a particular color and model that wasn't immediately available. Everyone that I worked with was outstanding... extremely helpful, professional, courteous, and just so pleasant. The truck arrived within the time frame I was given and it was well worth the wait and I just LOVE it. And as if I couldn't be happier with the whole experience I then received a cookie bouquet thanking me for my business... WOWZA! I'm doing my best to spread the word to everyone I know about the great deal and outstanding staff/service at Roseville Toyota. Thank you very much for making me an extremely happy customer and a brand new 2014 "Blue Ribbon" Tacoma owner... I couldn't be happier with my experience. More

Buying a new car was made very easy, and an enjoyable experience because of the whole staff. The dealership was very neat and clean, Justin Hahn my salesman was very knowledgeable about the vehicle I wan experience because of the whole staff. The dealership was very neat and clean, Justin Hahn my salesman was very knowledgeable about the vehicle I wanted, Danielle Setele explained the contract and made it very easy for my wife and I to understand. When we were done with the contract we were greeted by Justin Hahn and Jessica Schwartz, and a spotless new 2014 Highlander, and at that point Jessica answered all are questions about the new car. Justin and Jessica made sure before we left the dealership we could call or come back with any questions we might have. All the staff I checked in the boxes in STEP2 also took a personal interest in all of needs and wishes. Thank you Steve and Rosemary Ransdell. More

Came in to buy a car. Worked with Josh and I am very happy with my purchasing experience. Josh was very knowledgeable about the vehicles and worked hard to get us a great deal. I am very happy with my p happy with my purchasing experience. Josh was very knowledgeable about the vehicles and worked hard to get us a great deal. I am very happy with my purchase and would work with Josh again. More

I like to shop around when I purchase a new car so that I can compare prices. This dealership bent over backwards to give me as great of a deal as they gave me. They not only price matched all the local comp can compare prices. This dealership bent over backwards to give me as great of a deal as they gave me. They not only price matched all the local competitors, but also beat out their offers. I was never pressured to hurry up and make any purchases faster than I wanted to. Even after I bought my new Rav4, they have made me feel like family in assisting me to learn more about my car and ensure I am pleased with my purchase. I would still do a lot of shopping around in the future if I ever choose to buy again, but I will be sure to keep this dealership high on my list. More

Justin was friendly, knowledgeable, and treated me as if I were his sister. When we were looking at cars, he gauged the cars' reliability and practicality for a single woman, and discussed the pros and cons I were his sister. When we were looking at cars, he gauged the cars' reliability and practicality for a single woman, and discussed the pros and cons with me. I trusted his judgement and felt safe with my decision because of it. I have no regrets. My car not only fitted my needs and budget, it fit my personality. I'm extremely grateful to have had Justin as my sales representative. More

I am writing to let you know how much I appreciate the outstanding customer service that your employees Razwan Muhammad and Shane Oneill provided me. I called your dealership to get info about XD Scion 20 outstanding customer service that your employees Razwan Muhammad and Shane Oneill provided me. I called your dealership to get info about XD Scion 2008 recall, Razwan made apt for me and also made sure I've the right dealership address. Razwan was very attentive, helpful, very knowledgeable about your dealership's and seemed genuinely interested in helping me find items that met my needs rather than just being focused on making a quick conversation. Because of his effort, I was able to find exactly what I needed and I am very satisfied. I came down all the way from Live Oak to get service because of your employees. I want to request their manager to give them a good raise because I think they totally deserve one, they know how to bring a customer in. I will continue to visit your dealership in the future, as well as recommend it to others. Please let Razwan and Shane, know that I'm very thankful for their great serive. You have put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. Regards, Rukhsana Rasheed More

Excellent service from Razwan - friendly, patient and most importantly will get you a great deal! I was able to find the car of my choice. most importantly will get you a great deal! I was able to find the car of my choice. More

Razwan was great! My husband and I couldn't have asked for a better person to deal with. He was friendly, informative, and best of all, we did not feel as though we were being forced to purchase so asked for a better person to deal with. He was friendly, informative, and best of all, we did not feel as though we were being forced to purchase something we did not want. It felt great not having to haggle! Razwan waited for us to arrive, despite the fact that he was already off for the night. He was very quick (which was very much appreciated since I am pregnant and have very little patience and stamina, especially since I had not eaten since lunch time) and walked us through all the paperwork within an hour or two. He explained what we were signing and answered any questions we may have had. I have been to many dealerships, even many Toyota dealership, but purchasing a car has never been as easy as it was with Razwan helping us. At prior dealership, I felt rushed, as if the salesman either did not want to help us or wanted to get us to sign the paperwork before we changed our minds. I even had one tell my mom, "you can tell your daughter wants the car, so why not just agree to this great deal?" Razwan was so different. He took his time with us and made us feel as though we were the most important people in the world at that time. We will definitely recommend him to our friends and we will definitely come back in a few years to purchase a Tundra for my husband. More

If you want to be disrespected and have your intelligence insulted, go ahead and negotiate with the arrogant and condescending, Howard Sweeney. Although tasked with closing the deal, leave it to Howard to te insulted, go ahead and negotiate with the arrogant and condescending, Howard Sweeney. Although tasked with closing the deal, leave it to Howard to terminate all negotiations and goodwill. Thank goodness for the free enterprise system. Intelligent consumers have choices and thanks to Howard he has helped keep the competition alive and well. Do yourself a favor. Shop anywhere but Roseville Toyota and you will be glad you did. More