Roseville Toyota

Rear brake replacement I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed pr I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed price. So far, so good. The next morning I started the car and tire pressure light on the dash came on. This light never has come on before. All the tires appear to be inflated properly. I assume that since the rear tires were removed for the brake job, that maybe there was a issue with one of the TP sensors on the rear wheels. I called my service advisor (Cory Lunsford) to see if I could bring the car back in to have someone see if one of the sensors was damaged during the brake job. He advised me that I would have to pay for at least an hour labor (well over $100)! I said that I was not was willing to pay well over $100 if they somehow damaged a sensor during the brake job and called my usual Toyota dealership (Maita) and they told me to bring the car in and they would be happy to take a look at it. I don’t mind paying for needed work (I paid over $300 for the brake job on only one axle!) but I refuse to pay for a something that was caused by one of their own mechanics. I will never step foot in Roseville Toyota again and I am ready to replace my Camry with a new Toyota: Maita here I come! More

Patient and thorough Both Patrick and Tyson were dedicated to making me happy with my purchase decision. Although I showed up to buy a used car, and got a test drive of 4 Both Patrick and Tyson were dedicated to making me happy with my purchase decision. Although I showed up to buy a used car, and got a test drive of 4 types of vehicles, they patiently explained options and showed me comparisons between new and used vehicles - especially how rebates and incentives on a new car was advantageous. More

Very friendly Very helpful staff they were able to find me what I was looking for. They worked with me rather than just selling what they wanted. Very helpful staff they were able to find me what I was looking for. They worked with me rather than just selling what they wanted. More

Great Customer service I want to give a shot out to Patrick Brookins he was patient On helping us buying a Toyota Tundra Very helpful and understanding Awesome sales man I want to give a shot out to Patrick Brookins he was patient On helping us buying a Toyota Tundra Very helpful and understanding Awesome sales man More

Worst car buying experince ever 3rd time going here. Will not recommend nor will I return for another car or for any of my service needs. Was treated very poorly. Ruined the car buyi 3rd time going here. Will not recommend nor will I return for another car or for any of my service needs. Was treated very poorly. Ruined the car buying experince for me. Word of advise do not go in without a pre approval from your lender of choice. Felt like a lamb in a den of wolves. More

Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More

Good place friendly stuff Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a Liked what they did good service nice employees. Fast and quality service ....friendly a.a.a.a.a.a.a.a.a.a.a.a More

New car first service Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures Mt first service and nobody asked me if i had any questions or issues with the my new car. There were blanks spaces where the existing tire pressures should have been recorded; when asked what they were, the service tech said they were ALL at exactly 28psi, not probable; just say they didn't record them. There is a block checked off for scheduling the next appointment, but nobody asked me to schedule one. More

Excellent Roseville Toyota was a great experience, they were approachable and really were willing to negotiate to meet the terms for both sides. The sale team a Roseville Toyota was a great experience, they were approachable and really were willing to negotiate to meet the terms for both sides. The sale team and management team were great. More

Rude, service advisor! Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer, they should recognize the service customer needs ask open ended question what maybe needed or want and not assuming that customer know everything the dealership has to offer. More