Roseville Toyota

I was feel good It was my first time on Toyota Automall on Roseville ,so I really liked the guys help me D’Andre Alford ,Colin Rodgers,Oleg Schur they are very friend It was my first time on Toyota Automall on Roseville ,so I really liked the guys help me D’Andre Alford ,Colin Rodgers,Oleg Schur they are very friendly excelant customer services More

Wasn't happy with service Kyle called me a liar Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going bac Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going back to roseville Toyota the best sales person I know . More

Sale went smooth, finance department not so much Everything about my experience at Roseville Toyota was great, up until the finance portion of my visit. I have to be honest and say that this part of Everything about my experience at Roseville Toyota was great, up until the finance portion of my visit. I have to be honest and say that this part of the sale was not very pleasant. I felt like the Lori was really working against me and not with me on this deal. One example would be not wanting to get me the best interest rate possible. I had to go out and do that on my own because they were unwilling to shop around for a better rate. I have no hard feelings towards anyone and I'm satisfied with the overall experience at this dealership. Lahoma did an absolutely fantastic job in making me feel comfortable and taken care of. She made this experience great and memorable. More

Long day. The employees were courteous and friendly. It was a long day and we were offered water, a cup of coffee would have been nice. We arrived about 11 am The employees were courteous and friendly. It was a long day and we were offered water, a cup of coffee would have been nice. We arrived about 11 am, having visited two days prior and seen the car we wanted. Immediately they wanted paperwork with personal information and took our keys to look at our potential trade in car. Once they had the keys, it was difficult to get them back which was off putting. The first price offered was way out of what we felt, having done our research, was reasonable. The car we wanted had extras we didn't prefer and so we were then taken to the "lot" to find a car that did have exactly what we did prefer. There wasn't another car of the model and color (one of 4) we preferred. We headed back in to the dealership and finally, 4 hours later, with no lunch, were offered a price we felt was at the top but in our acceptable range for the new car and the trade in. Then we waiting another hour to complete the mountains of paperwork with finance and have the car ready for us. The last hour was understandable. There should be an easier way to get to the agreed upon price and somehow cut down the length of time it took to buy the car. It was easier to buy our house than our new car. That being said, the dealership is huge and was inviting. The services are extensive and everyone was very responsive to our needs, except the one to get out of there in a reasonable amount of time. More

The staff is very helpful. The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appoi The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appointment. More

Issue not resolved I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders I’ve taken my Toyota Tundra in for the same issue two times and the technicians are unable to diagnose the problem. It’s mis-firing on three cylinders on a weekly basis now, rendering my vehicle useless. My service advisor has been great and keeps me updated, but I’m frustrated with the continued issue. More

John was fantastic Not only did I feel that Jon went above and beyond to ensure my satisfaction but he did it with a kind and caring attitude. I really felt he took my Not only did I feel that Jon went above and beyond to ensure my satisfaction but he did it with a kind and caring attitude. I really felt he took my concerns and needs into perspective and helped me when I needed it. His communication was fantastic. I highly recommend him and pumped have him on my next service More

Service was great Jennifer Buckley went above and beyond to make sure all my questions were answered her costumer service was great!! She made me feel comfortable with Jennifer Buckley went above and beyond to make sure all my questions were answered her costumer service was great!! She made me feel comfortable with my purchase and the car that I selected. Her costumer service skills are impressive. I will definitely be back and look forward to make more business with Jennifer at Roseville Toyota. More

Good service, unbearably loud for waiting As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have lou As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have loud music piped overhead, three TVs that aren't loud enough to actually hear, but just loud enough to add to the cacophony. On top of that, there are very frequent (and very loud) announcements over your P.A. system, and employees speaking really loudly while walking by (probably because they can't hear each other over all of the other noise). This may seempretty, but I have experienced this on each visit, and have had conversation with other customers who have agreed, More

The best only the best Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor for service More