Roseville Toyota

Good service, unbearably loud for waiting As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have lou As always, I was pleased with the service I received for my visit. But also as always, I found having to sit and wait almost intolerable. You have loud music piped overhead, three TVs that aren't loud enough to actually hear, but just loud enough to add to the cacophony. On top of that, there are very frequent (and very loud) announcements over your P.A. system, and employees speaking really loudly while walking by (probably because they can't hear each other over all of the other noise). This may seempretty, but I have experienced this on each visit, and have had conversation with other customers who have agreed, More

The best only the best Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor Connor has worked at several Toyota dealership so he knows what he’s doing he’s not like the other guys I highly recommend Roseville Toytoa and Connor for service More

Sale went smooth, finance department not so much Everything about my experience at Roseville Toyota was great, up until the finance portion of my visit. I have to be honest and say that this part of Everything about my experience at Roseville Toyota was great, up until the finance portion of my visit. I have to be honest and say that this part of the sale was not very pleasant. I felt like the Lori was really working against me and not with me on this deal. One example would be not wanting to get me the best interest rate possible. I had to go out and do that on my own because they were unwilling to shop around for a better rate. I have no hard feelings towards anyone and I'm satisfied with the overall experience at this dealership. Lahoma did an absolutely fantastic job in making me feel comfortable and taken care of. She made this experience great and memorable. More

Long day. The employees were courteous and friendly. It was a long day and we were offered water, a cup of coffee would have been nice. We arrived about 11 am The employees were courteous and friendly. It was a long day and we were offered water, a cup of coffee would have been nice. We arrived about 11 am, having visited two days prior and seen the car we wanted. Immediately they wanted paperwork with personal information and took our keys to look at our potential trade in car. Once they had the keys, it was difficult to get them back which was off putting. The first price offered was way out of what we felt, having done our research, was reasonable. The car we wanted had extras we didn't prefer and so we were then taken to the "lot" to find a car that did have exactly what we did prefer. There wasn't another car of the model and color (one of 4) we preferred. We headed back in to the dealership and finally, 4 hours later, with no lunch, were offered a price we felt was at the top but in our acceptable range for the new car and the trade in. Then we waiting another hour to complete the mountains of paperwork with finance and have the car ready for us. The last hour was understandable. There should be an easier way to get to the agreed upon price and somehow cut down the length of time it took to buy the car. It was easier to buy our house than our new car. That being said, the dealership is huge and was inviting. The services are extensive and everyone was very responsive to our needs, except the one to get out of there in a reasonable amount of time. More

The staff is very helpful. The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appoi The staff is helpful and knowledgeable. I was in and out even before the estimated time. The staff took in my car even though I was late for my appointment. More

Satisfied I came in with zero expectation getting a car due to a bankruptcy I had filed. But I was able to get into a 2017 Hyundai Accent with a payment that ab I came in with zero expectation getting a car due to a bankruptcy I had filed. But I was able to get into a 2017 Hyundai Accent with a payment that about $200 lower than a car I previously had. And my bankruptcy wasn’t even discharged yet. Wait was longer than I expected but, overall experience was pleasant. More

vehicle prep for EPA Wildfire response project. Very professional, polite and expedient service. Thank you again. Note: first time brake pads replaced at 236,000 miles! Very impressive overall Very professional, polite and expedient service. Thank you again. Note: first time brake pads replaced at 236,000 miles! Very impressive overall my best and most dependable vehicle ever! Sincerely, Ted Ice More

Excellent Service at Roseville Toyota I recently took my new 2019 Avalon I for a 5k maintenance check and compliance with a recent update of the safety airbag software recall notice. Serv I recently took my new 2019 Avalon I for a 5k maintenance check and compliance with a recent update of the safety airbag software recall notice. Service manager Paul Hernandez was extremely helpful in scheduling, explaining the process and ensuring it went smoothly. The work was completed within the time frame Paul had told me would be required. More

Excellent Service Roseville Toyota staff were friendly, honest and a pleasure to work with. They were understanding of my needs and made me feel comfortable in their en Roseville Toyota staff were friendly, honest and a pleasure to work with. They were understanding of my needs and made me feel comfortable in their environment. More

Overpaid undersatisfied I came in to pay 14k on a good car. I specifically wanted a backup cam. I walk out paying 28k with extra platinum wrap warranty specifically to cover I came in to pay 14k on a good car. I specifically wanted a backup cam. I walk out paying 28k with extra platinum wrap warranty specifically to cover the cam and electronics. I spent 5 hours buying this car and the guy tells me the cam is covered . They wanted to charge me 150$ to diagnose my flickering and worsening cam. They tell me the warranty does not cover the cam because they say it is an after market cam....Would you be happy? More