Roseville Toyota - Service Center

Great service! Shane O'Neill always make sure everything is done right and makes for an easy visit. They called to remind me the service is due and set up an appoint Shane O'Neill always make sure everything is done right and makes for an easy visit. They called to remind me the service is due and set up an appointment at a time convenient for me and was in and out in less time than they said. More

Courtesy and thoughtfulness Filled my gas tank and washed my car no extra charge. They are a bit pricey but notified me exactly how much each service would cost before doing the Filled my gas tank and washed my car no extra charge. They are a bit pricey but notified me exactly how much each service would cost before doing the service. I did drop off but I get off work late, they don't do overnight pickups unfortunately but were nice enough to let me know what time they would be available to. More

Outstanding service center Roseville Toyota is just excellent. Their entire staff is professional, helpful, and friendly. Every time that I go there, I am completely satisfied w Roseville Toyota is just excellent. Their entire staff is professional, helpful, and friendly. Every time that I go there, I am completely satisfied with the service. Plus, they have popcorn and comfortable seating areas. It’s a great place to take your vehicle. More

Service Great customer values the staff is courteous and helpful. Thanks Rebecca Huey.I was very Satisfied with the service I received.. Thanks to all.involve Great customer values the staff is courteous and helpful. Thanks Rebecca Huey.I was very Satisfied with the service I received.. Thanks to all.involved More

Great experience Amazing customer service. My service associate was Courtney Guetschow and I couldn’t have asked for a better person to work with. I couldn’t ask for b Amazing customer service. My service associate was Courtney Guetschow and I couldn’t have asked for a better person to work with. I couldn’t ask for better More

Outstanding Customer Service It is simple....the best customer service is all a consumer is looking for. I've found that once your service representative develops a good rapport w It is simple....the best customer service is all a consumer is looking for. I've found that once your service representative develops a good rapport with you and looks out for your best inerest, you want to maintain that relationship by scheduling all of your appointments with that person. For me, that person is Courtney Guetschow. Time and time again, she has provided outstanding customer service. I'm puzzled as to why you don't have her listed by name in your survey. More

Amazing customer service staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. More

Great Timely, courteous service. Service advisor found several discounts that applied to my service and then called me to advise of work that needed to be Timely, courteous service. Service advisor found several discounts that applied to my service and then called me to advise of work that needed to be done in the future. More

Came in for warranty service Came for warranty service. Got a rental because it would be more than a day. Got everything fixed by the next day. Deducted 1 star because I was told Came for warranty service. Got a rental because it would be more than a day. Got everything fixed by the next day. Deducted 1 star because I was told they would update me that evening but did not. They called at 9 the next morning and said I needed to have the rental back by 1pm. So I did have to leave work work early to get it back. They also forgot to wash it but did take it back to wash it and have me a voucher for another time. The service was done well and they cleaned up the engine. More

Windshield wiper issue I brought my car in to fix a broken windshield wiper. I was given superb service and in a suitable amount of time. Also Steve was so helpful in exp I brought my car in to fix a broken windshield wiper. I was given superb service and in a suitable amount of time. Also Steve was so helpful in explaining what caused the issue. More