Roseville Toyota - Service Center

Oil change and tire rotation I always have timely service. I always wait for my car to be ready so it’s nice when you have it ready on time. I always have timely service. I always wait for my car to be ready so it’s nice when you have it ready on time. More

Great service . Did battery change and oil change. PAul was great. He explained things to me very patiently and was very helpful answering my questions. . Did battery change and oil change. PAul was great. He explained things to me very patiently and was very helpful answering my questions. More

Battery issue Great service wirh a smile! I am glad I purchased the extra service contract. I did not have to pay for a battery. Thank you Great service wirh a smile! I am glad I purchased the extra service contract. I did not have to pay for a battery. Thank you More

250,000 mike service The service representative who helped me (Alex filling in for Derek) was very helpful and professional. I was extremely satisfied with the service I The service representative who helped me (Alex filling in for Derek) was very helpful and professional. I was extremely satisfied with the service I received. More

Why would anyone go to this dealer?!?! Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it ha Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it had been done for 90+ minutes but was placed in the "do not wash" line. However, the system was waiting for it to be washed (as requested). 2 hours for a tire rotation, no wash, rude service person. How many stars would you give this place? More

Usually great but not this time Both my Priuses have had all their maintenance done at at Roseville Toyota with overall great results in a five year period...HOWEVER...this last serv Both my Priuses have had all their maintenance done at at Roseville Toyota with overall great results in a five year period...HOWEVER...this last service appt the phone service to make appt was surly, the car’s maintenance light was not reset after the service, and the young man who brought the car to me after the service could not even be bothered to smile or say thank you (usually they do!)...three phone calls later, light is still on...service advisors did not return any messages (as I was told they would) to try to resolve the issue, and the phone operator’s recommendation was “just take it to any Toyota dealership- it doesn’t have to come here” (whaaaaat???) AND, this was not a visit covered by warranty...it was routine service paid for entirely out of pocket by me...did not make me feel less kevs valued customer! More

Always superior service! I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and deli I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and delivers my car at the time promised. The waiting room is comfortable and I love the coffee bar. More

Fast, Efficient, and Simple I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! More

Service its very cumbersome. As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicl As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicle arrived first and check them in first. The pick up process is cumbersome as well. Check in here then go there and wait for your car again is tough. I was using my cane that day. If I had been in a wheelchair or on a walker would have been particularly tough when you're by yourself. More

Completed evaluation of my car allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insu allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insurance, thstcsaved me $350 I didn’t have to spend out if my pocket. More