Roseville Toyota - Service Center

The service was quick and the staff was friendly. The staff are welcoming and helpful. I receive reminders regarding my car care. Everyone is willing to make the experience convenient and pleasant for The staff are welcoming and helpful. I receive reminders regarding my car care. Everyone is willing to make the experience convenient and pleasant for me. More

Great customer service. Everyone from the minute you drive u What a great car service experience. Everyone was very professional and they get you in and out of there in a timely manor. They make you feel like yo What a great car service experience. Everyone was very professional and they get you in and out of there in a timely manor. They make you feel like your time matters and it does! More

Very good service for decent price it was my second time I changed engine oil and filter. Nice place I recommend to everyone who has Toyota for decent price it was my second time I changed engine oil and filter. Nice place I recommend to everyone who has Toyota More

I recommend Everything and everyone is so professional and nice at dillership. I was needed a new car and I got it there . Price and quality the car that I bought Everything and everyone is so professional and nice at dillership. I was needed a new car and I got it there . Price and quality the car that I bought is good More

Fast and Great customer service Would definitely recommend to family and friends. Very professional and speedy service. Clean, fast paced environment and their sales and finance st Would definitely recommend to family and friends. Very professional and speedy service. Clean, fast paced environment and their sales and finance staff is great too. More

Miscommunication, lack of empathy, and general disregard This was the first bad experience I have had here. We have two newer Toyotas and only take them to the dealership for repairs and maintenance. I had a This was the first bad experience I have had here. We have two newer Toyotas and only take them to the dealership for repairs and maintenance. I had a huge repair to do, and was offered to use their financing service to do the repair sooner rather than later. The sales rep did not fully explain the process. They kept my car longer than they advised. On a sunday when I came in, they forgot to charge me. I had to ask then to set up my payments. I had my credit card and they did not know that the payments HAD to be on a debit card. It was July first and i had just paid rent. I offered any of my cc cards or even cash bc the banks would take a business day for my transfer from another account to use my debit card. They did not offer me a courtesy for this miscommunication, nor did they give me my car or rent me a car for free until the next business day. When I came back they tried to get me out if there asap. Another rep eventually did help me, but it was a very disappointing time. More

Job well done They always do the job right the first time, very flawless from the start to the finish and very professionally done. It also come with complementary They always do the job right the first time, very flawless from the start to the finish and very professionally done. It also come with complementary wash in the end. More

Service Our service advisor was great. My teenage daughter came in for an oil change before her trip out of town. He advised her she didn't need an oil change Our service advisor was great. My teenage daughter came in for an oil change before her trip out of town. He advised her she didn't need an oil change at this time. He was impressed with her being proactive before the trip so he sent her car back for a free inspection and to make sure all the fluids were topped off. More

Poor service I had an appointment at 2:30 for an alignment and he told me it would be at least : hours so I called for a ride just to get home and get a call from I had an appointment at 2:30 for an alignment and he told me it would be at least : hours so I called for a ride just to get home and get a call from Toyota to say my car was done. A waste of time for the person who had to drive me around. More