Roseville Toyota - Service Center

Fast and Great customer service Would definitely recommend to family and friends. Very professional and speedy service. Clean, fast paced environment and their sales and finance st Would definitely recommend to family and friends. Very professional and speedy service. Clean, fast paced environment and their sales and finance staff is great too. More

Job well done They always do the job right the first time, very flawless from the start to the finish and very professionally done. It also come with complementary They always do the job right the first time, very flawless from the start to the finish and very professionally done. It also come with complementary wash in the end. More

Service Our service advisor was great. My teenage daughter came in for an oil change before her trip out of town. He advised her she didn't need an oil change Our service advisor was great. My teenage daughter came in for an oil change before her trip out of town. He advised her she didn't need an oil change at this time. He was impressed with her being proactive before the trip so he sent her car back for a free inspection and to make sure all the fluids were topped off. More

Poor service I had an appointment at 2:30 for an alignment and he told me it would be at least : hours so I called for a ride just to get home and get a call from I had an appointment at 2:30 for an alignment and he told me it would be at least : hours so I called for a ride just to get home and get a call from Toyota to say my car was done. A waste of time for the person who had to drive me around. More

Miscommunication, lack of empathy, and general disregard This was the first bad experience I have had here. We have two newer Toyotas and only take them to the dealership for repairs and maintenance. I had a This was the first bad experience I have had here. We have two newer Toyotas and only take them to the dealership for repairs and maintenance. I had a huge repair to do, and was offered to use their financing service to do the repair sooner rather than later. The sales rep did not fully explain the process. They kept my car longer than they advised. On a sunday when I came in, they forgot to charge me. I had to ask then to set up my payments. I had my credit card and they did not know that the payments HAD to be on a debit card. It was July first and i had just paid rent. I offered any of my cc cards or even cash bc the banks would take a business day for my transfer from another account to use my debit card. They did not offer me a courtesy for this miscommunication, nor did they give me my car or rent me a car for free until the next business day. When I came back they tried to get me out if there asap. Another rep eventually did help me, but it was a very disappointing time. More

Beautiful facility, great service! Roseville Toyota is a beautiful showcase of the outstanding Toyota product line. We always receive terrific service and quicker than expected turnarou Roseville Toyota is a beautiful showcase of the outstanding Toyota product line. We always receive terrific service and quicker than expected turnaround whenever a scheduled or repair visit occurs! More

Service was done right and with exceptional follow thru. Our issue was addressed immediately, and corrected in a timely and professional manner. Plus there's a free cup of Starbucks, who wouldn't love that!! Our issue was addressed immediately, and corrected in a timely and professional manner. Plus there's a free cup of Starbucks, who wouldn't love that!! More

Review Courtney is excellent She is efficient and knowledgeable. I take my car there because I trust the service and work I don't like that this survey re Courtney is excellent She is efficient and knowledgeable. I take my car there because I trust the service and work I don't like that this survey requires so many words. More

Excellent Service My service manager was very helpful and amazing. This was my first time with my new car and they had a very good impression. Thumbs-up! My service manager was very helpful and amazing. This was my first time with my new car and they had a very good impression. Thumbs-up! More