Roseville Toyota - Service Center

Sunday crew was amazing I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly. They make a great team. I was with my pregnant friend and her 4 years old. There was so much at the dealer to keep them occupied that the time just flew by. Having a cafe and boutique is convenient. More

Fast service Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectati Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectations. We will be continuing to bring our vehicles to this facility. Service advisor was attentive and friendly. However, during our wait in your facility a salesman approached my wife and I and was rather fresh with my wife. If I didn’t have such great history with this dealership or didn’t understand the nature of car salesmen I would have caused a scene. I do not expect that type of behavior at such a first rate dealership. My wife will not be leaving the service department if she ever comes back. This type of behavior is not congruent with retaining customers. I did not complain at the time of service due to not wanting to deal with more salesmen attempting to justify this experience. This experience, however, does not effect my appreciation for the service department. More

Always a smooth process with great customer service service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i have needed it. More

Attention to detail Great service center. Very attentive staff. Kept in touch with my appointment the whole way from call to text to email confirmation. Have dealt with o Great service center. Very attentive staff. Kept in touch with my appointment the whole way from call to text to email confirmation. Have dealt with other service departments and never had this level of communication. More

Traveled a long distance to stay with Roseville Toyota My car is 17 years old and I trust their service and advice. Cole has been available if needed. Their service continues to improve. I feel save drivin My car is 17 years old and I trust their service and advice. Cole has been available if needed. Their service continues to improve. I feel save driving long distances. More

Courtney makes it happen & is the reason I am still a custom Is the best service advisor in our service department you have she’s personable knows her stuff and makes things happen as you’re supposed to unlike Is the best service advisor in our service department you have she’s personable knows her stuff and makes things happen as you’re supposed to unlike other times I’ve been in over the last four years she’s the best More

Very nice great service Service was great , employees were very helpful. Shuttle service was also very good, driver was very friendly and a very good driver. Thank yo Service was great , employees were very helpful. Shuttle service was also very good, driver was very friendly and a very good driver. Thank you all for great service More

Very pleased with Roseville Toyota. The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the ser The Customer Service at this location is phenomenal. Even though I have other TOYOTA dealerships closer to me, none of them come even close to the service and quality I receive at Roseville. More

Outstanding I pulled into the service driveway to find a lineup of about 40 cars and I said to myself well here we go for a wait of 30 minutes. I was very, very s I pulled into the service driveway to find a lineup of about 40 cars and I said to myself well here we go for a wait of 30 minutes. I was very, very surprised where the very kind young service lady started checking me in within a short 2 minutes. She then turned me over to the very kind lady up in front of her who did a walk around of my car before sending me into the car rental people. The guy at the center was really great and point out that my insurance card was about to expire so he checked with my insurance company to see if they had renewed my insurance, which they had done without sending me a new card. I was then off in the pickup truck that I had selected. They called me 4 days later, after putting on the protective coatings, to say it was done. My car now looks more that brand new. More

Chris Martinez - Excellent service advisor Chris Martinez is an excellent service advisor. He has been my "go to service advisor" for close to two decades. Integrity, knowledgeable, profes Chris Martinez is an excellent service advisor. He has been my "go to service advisor" for close to two decades. Integrity, knowledgeable, professional, efficient, excellent people skills...I highly recommend Chris. More