2,158 Reviews of Roseville Toyota - Service Center
Thorough service but the wait was excessive My service coordinater was professional and friendly but the wait was utterly to long. I had an appointment for an oil change at 7:30 and my wait was My service coordinater was professional and friendly but the wait was utterly to long. I had an appointment for an oil change at 7:30 and my wait was almost 3 hours. I only take my car to Roseville Toyota for service so I would consider myself a loyal customer and because of my loyalty I would expect for timely service especially since the quoted me a one hour and 15 minutes service. More
Exceptional Customer Service Hello, I was there yesterday and the Service Team provided me exceptional Customer Service. Especially, Natasha Lee explained to me in detail about Hello, I was there yesterday and the Service Team provided me exceptional Customer Service. Especially, Natasha Lee explained to me in detail about Toyota Peace of Mind service between 30K - 45K intervals. She showed me the benefit of purchasing this service plan, by laying out the cost and than comparing if not having this particular Service plan. Great Job!! More
Excellent Service I have a 2007 RAV4 have always had my service In Roseville. Paul Koontz was my service adviser. He was very personable and I would High Service I have a 2007 RAV4 have always had my service In Roseville. Paul Koontz was my service adviser. He was very personable and I would Highly Recommend him. I was in and out of the dealership much faster Than I anticipated. More
Awesome Very helpful and services were fast and throughout the wait time very nice . High quality lube and 100 percent would recommend to friends and family Very helpful and services were fast and throughout the wait time very nice . High quality lube and 100 percent would recommend to friends and family . More
Trustworthy and reliable services have been with the services over 10 years. I am very pleased with the services and advices I received. Always well organized, courteous and cheerful. have been with the services over 10 years. I am very pleased with the services and advices I received. Always well organized, courteous and cheerful. More
Great service experience I always appreciate the service I receive at Roseville Toyota. It starts with a great advisor who really tries to provide excellent service, followed I always appreciate the service I receive at Roseville Toyota. It starts with a great advisor who really tries to provide excellent service, followed by high quality work performed. More
30K inspection. Inspection was excellent and washing the car was a nice touch, but it would have been even better if they gave it a quick inside vacuum. Inspection was excellent and washing the car was a nice touch, but it would have been even better if they gave it a quick inside vacuum. More
Courtney was the best Courtney was do helpful and nice in my time of need. They also gave me a free rental car which was the new Prius and very nice Courtney was do helpful and nice in my time of need. They also gave me a free rental car which was the new Prius and very nice More
Thank goodness they have wifi Folks are friendly, but each visit there is always an issue. My keys were in one of the drivers pocket, so waited over 30 minutes for my car to be bro Folks are friendly, but each visit there is always an issue. My keys were in one of the drivers pocket, so waited over 30 minutes for my car to be brought after service was done. Was offered car washes and they keep ‘forgetting’. I was offered to have it run through the wash, but i had already been waiting for my car to be brought around, I didn’t want to wait outside longer. More
Successful oil change Positive customer service, 2 1/2 hr wait for oil change a little long despite online appt, but understandable since there are a lot of other customers Positive customer service, 2 1/2 hr wait for oil change a little long despite online appt, but understandable since there are a lot of other customers, comfortable lobby, free drink and popcorn More