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Roseville Toyota - Service Center

Roseville, CA

4.5
2,130 Reviews

2,130 Reviews of Roseville Toyota - Service Center

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May 03, 2015

not clean! A few months ago we bought a used toyota corolla.it only had 36000 miles on it.it looked clean.u tell matenance time came around.i found a way dirty c More

by paulstoy209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Lyman
May 06, 2015 -

Roseville Toyota responded

Hello, Thank you for bringing your issue to our attention and I want to apologize for your less than satisfactory experience with Roseville Toyota. I can assure you that we attempt to provide all of our customers with the best service each and every visit. If you could, I would very much welcome the opportunity to speak with you more about your situation so I can address the situation with our Detail and Reconditioning Departments. Jessica Romero, Customer Relations Manager 916-774-4899

March 17, 2014

I am writing to let you know how much I appreciate the outstanding customer service that your employees Razwan Muhammad and Shane Oneill provided me. I called your dealership to get info about XD Scion 20 More

by rrukhsana23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Razwan Muhammad, Shane Oneill, Razwan Muhammad, Shane Oneill
August 03, 2013

For the first, maybe second time in 5 yrs scheduling my Toyota Camry was actually stress free! He made it his #1 goal to have the job completed within the estimated time and did not pressure me to complete More

by HNM23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael North
June 06, 2011

Jeannine is the best service advisor I have ever had! Because of the special care and attention she gives to my family, we make sure to go to her when any of our cars need service. She is very welcoming More

by lei.21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannine McElroy
Jun 06, 2011 -

Roseville Toyota responded

Thank you for taking the time to write this fantastic review! We are so pleases to hear that you had a great experience with Jeannine! She is one of our best. We appreciate the recommendation and hope that if there is anything you need in the future, you will not hesitate to let us know! Just a heads up! We offer exclusive offers and updates for our Facebook/Twitter followers! Twitter (http://bit.ly/fGHvKq) Facebook (http://on.fb.me/eJ7BFn) Regards, John Roth - Internet Director johnr@rosevilletoyota.com

June 06, 2011

express lube is one of the best around we have been to davis and vacaville dealerships for service and oil they have no ideal whats going on you guys got us in and out in less than 30 min so we could get More

by capt1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
express lube
Jun 07, 2011 -

Roseville Toyota responded

Thank you for taking the time to write this fantastic review! We are so pleases to hear that you had a great experience with us at Roseville Toyota! We appreciate the recommendation and hope that if there is anything you need in the future, you will not hesitate to let us know! Just a heads up! We offer exclusive offers and updates for our Facebook/Twitter followers! Twitter (http://bit.ly/fGHvKq) Facebook (http://on.fb.me/eJ7BFn) Regards, John Roth - Internet Director johnr@rosevilletoyota.com

May 18, 2011

Ever since I have worked with Jeannine McElroy at Roseville Toyota I have felt that the customer service has been nothing but excellent. Jeannine is very professional, efficient and proactive about m More

by drmmsapienza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannine McElroy
May 19, 2011 -

Roseville Toyota responded

Thank you for sharing your experiences working with Jeannine! We think she is just great and we are so happy that our customers can see this as well! We hope that if you need anything or ever have any questions you won't hesitate to let us know. Just so you know we offer exclusive offers and and updates for our Facebook/Twitter followers! Twitter (http://bit.ly/fGHvKq) Facebook (http://on.fb.me/eJ7BFn) Regards, John Roth - Internet Director johnr@rosevilletoyota.com

May 16, 2011

Jeannine has done a Fantastic Job at servicing my car! She is one of the reasons I return to this dealership! I have recommended friends to get their cars serviced and to ask for Jeannine. I have also rec More

by knugent62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannine McElroy
May 16, 2011 -

Roseville Toyota responded

We are so happy to hear about your experience working with Jeannine! We appreciate your recommendations, and look forward to seeing you again in the future! Jeannine is ecstatic about this review and happy she could be there to help. Follow us on twitter (http://bit.ly/fGHvKq) and Facebook (http://on.fb.me/eJ7BFn) for exclusive offers and updates! Regards, John Roth - Internet Director johnr@rosevilletoyota.com

May 07, 2011

Jeannine Mcelroy provided me with excellent customer service above and beyond my expectations. I have had my car serviced from you before with no complaints, but she was exceptional. Jeannine made sur More

by dkadoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeannine mcelroy
May 09, 2011 -

Roseville Toyota responded

Thank you for taking the time to write this 5 Star Review! Our service team was thrilled to see it and as always we are always here to help!Join us on Facebook/Twitter for savings on your next service visit! Follow us on twitter (http://bit.ly/fGHvKq) and Facebook (http://on.fb.me/eJ7BFn) for exclusive offers and updates! Regards, John Roth - Internet Director johnr@rosevilletoyota.com

April 04, 2011

We use this dealership for many years but last four years it was great pleasure to work with Jeannine McElroy. She is very professional, knowledgeable, kind, and attentive. We always get the best service for More

by Vladimir.Gavrilov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannine McElroy
Apr 04, 2011 -

Roseville Toyota responded

Hi Vladimir, Thank you for taking the time to write us a review. We are pleased to hear about your experience with Jeannine and Roseville Toyota. We strive for 100% customer satisfaction and happy to know we are achieving our goals. Please do not hesitate to come see us if you have any problems or questions in the future! Follow us on twitter (http://bit.ly/fGHvKq) and Facebook (http://on.fb.me/eJ7BFn) for exclusive offers and updates! Regards, John Roth - Internet Director johnr@rosevilletoyota.com

December 03, 2010

Wow! I am blown away by the service and care I received; at first from Jeannine, then Cole helping me get my engine problems covered by the 60K warranty even though I was 545 miles over... Randy, Cole, Jean More

by efunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cole, Jeannine, Randy Blackmore
Dec 06, 2010 -

Roseville Toyota responded

Dear Erik Carlson, We are very happy to receive such an amazing review from you! Thank you for taking the time out of your day to express your great experience with us. Please follow us on Twitter and become a fan of ours on Facebook for exclusive discounts at Roseville Toyota Scion! Facebook - http://on.fb.me/d28QHO Twitter - http://twitter.com/rosevillets Again thank you so much for giving us feedback about our dealership! We welcome you back anytime and look forward to seeing you again in the future. Regards, Charles Dean General Manager

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