Roseville Toyota - Service Center

Great customer service Had a good experience staff treated me well sales is maybe a little too hostile when first arriving at the Lot, other than that it was a good experien Had a good experience staff treated me well sales is maybe a little too hostile when first arriving at the Lot, other than that it was a good experience. More

Great atmosphere Great work and a listening rep. I would recommend the place to others. Good Cafe, and thanks for the free drink. Also had a great chicken sandwich. Great work and a listening rep. I would recommend the place to others. Good Cafe, and thanks for the free drink. Also had a great chicken sandwich. More

Great customer service Everyone was very friendly and helpful. I would recommend this dealership to anyone. The dealership is very clean. Lots of gifts to buy in the parts Everyone was very friendly and helpful. I would recommend this dealership to anyone. The dealership is very clean. Lots of gifts to buy in the parts department More

90,000 maintenance and miscellany Not only does Roseville Toyota take excellent care of my Rav4, Paul Koontz is the service point person I to to every time because he is an excellent c Not only does Roseville Toyota take excellent care of my Rav4, Paul Koontz is the service point person I to to every time because he is an excellent communicator. More

Replace Alternator in RAV4 We were visiting friends in Roseville and as we neared Sacramento, the alternator went out. We drove directly there, dropped off the car and picked it We were visiting friends in Roseville and as we neared Sacramento, the alternator went out. We drove directly there, dropped off the car and picked it up the next day. They were able to accommodate a special request to keep the price down and it was much appreciated. Highly recommend their good service, though in our experience with Toyota dealers in N. Calif., at least the ones we've used, the service is generally excellent. And always great to know that no matter where one travels, there's a Toyota dealer nearby. More

great service The whole process is smooth. From setting up the appointment to bringing it in and having it done quickly. Everyone is friendly. The first contact wit The whole process is smooth. From setting up the appointment to bringing it in and having it done quickly. Everyone is friendly. The first contact with the people who schedule the appointments are so import to the perception of the dealership. They are great. You need to list them below as well. More

Flat tire Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were Steve was really helpful getting me a new tire and car serviced. I was disappointed the tire wasn’t covered under warranty from a new car but we were able to figure out a price match after a lot of back and forth calls, but he was very patient More

Great service I appreciate the great service you give. My only complaint, my car wasn't reset....so my dashboard is still telling me that I need to come in for serv I appreciate the great service you give. My only complaint, my car wasn't reset....so my dashboard is still telling me that I need to come in for service. More

Oil change service and tire rotation Service was done in a timely manner and very professionally. I received a call when the work was done. Most importantly, I really appreciated the s Service was done in a timely manner and very professionally. I received a call when the work was done. Most importantly, I really appreciated the shuttle service both to and from work! That was a life saver! Thank you for considering your customers' needs. More

Roseville Toyota Service I’ve been very happy with the service at Roseville Toyota overall, and for the most part this last experience for the 40,000 mile service. Basically i I’ve been very happy with the service at Roseville Toyota overall, and for the most part this last experience for the 40,000 mile service. Basically it’s an oil change, tire rotation and the multipoint vehicle inspection. In the past, Roseville Toyota has been really very good about spelling what was really needed, and why, and what could wait. This time was no exception. I had just returned from a cross country trip and was planning a trailer trip the upcoming weekend. Everything checked out okay. So why not 5 stars? Because I no sooner got to our destination when the battery failed. I had to make a last minute appointment at Toyota of Santa Cruz to make sure the electrical system wasn’t an issue, in addition to a new battery. I had 6 years on the original battery, so no complaints there. But I would strongly encourage that for regular interval services that routine check of the battery includes putting a load on it, not simply checking the voltage. Not the service rep at Santa Cruz and the AAA service person who came out the jump start us made identical suggestions. Had a load been put on it, we would had realize it was really on its way out. More