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Ross Downing CDJR
Hammond, LA
214 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 214 reviews
July 28, 2026
I was having issues with my truck, made an appointment to bring it in and see what was wrong, Jushon and the service team was able to diagnose and provide a solution to the issue. I was also going out of tow bring it in and see what was wrong, Jushon and the service team was able to diagnose and provide a solution to the issue. I was also going out of town a few days prior and needed a vehicle. Jushon was able to provide me a rental without coming out of pocket while they were repairing my vehicle. More
by jacob.mercante
Verified CustomerEmployees Worked With
July 25, 2026
I was interested in a vehicle and as a cash paying customer I felt disregarded. They didn’t even offer to fill my tank, I had to ask. & they gave me a hassle getting my title. customer I felt disregarded. They didn’t even offer to fill my tank, I had to ask. & they gave me a hassle getting my title. More
by reed-lauren
Employees Worked With
July 21, 2026
With yesterday's phone conversations, Benjamin helped me understand better of the situation of my Jeep Patriot. He showed me that there is more than one way to best solve the problem, nothing is perfect. Al understand better of the situation of my Jeep Patriot. He showed me that there is more than one way to best solve the problem, nothing is perfect. All anyone can do is try and have a kind human understanding, even to the client who had a rough week. Benjamin did this in spades. More
by mikesalford007
Employees Worked With
Benjamin Joslyn
July 21, 2026
We had a great experience at Ross Downing in Hammond with our sales guy, Ross. Everyone was friendly and made the experience enjoyable for us. My one complaint is the interior and exterior detail that was do our sales guy, Ross. Everyone was friendly and made the experience enjoyable for us. My one complaint is the interior and exterior detail that was done on my vehicle two days after I purchased my car. When I picked it up, the vehicle had water marks all over the windows and you could easily tell my “detail” was rushed and not properly done. The inside had streak marks from a spray all over my doors, seats, and dash. I was very disappointed because we paid extra for this service and it was clearly done unprofessionally and without care. We called to have this issue addressed and were told the “detailing crew” would be notified of their mistake. I’m hoping that is true because unfortunately this experience negatively represented the dealership. Overall, the purchasing process was great and everyone who helped us was courteous and friendly. More
by ashleyhuet21
Employees Worked With
July 21, 2026
We were referred by Gary Commander. Kaleigh made buying my Jeep easy, stress-free, and enjoyable with excellent customer service from start to finish. Kaleigh made buying my Jeep easy, stress-free, and enjoyable with excellent customer service from start to finish. More
by KKROBERTS85
July 20, 2026
The dealership was looking for the best prices for me The salesman was real good. Seems like I got a goo Deal, me The salesman was real good. Seems like I got a goo Deal, More
by wallacemessina
Employees Worked With
July 20, 2026
Very nice dealership with nice people. Traded in Nissan for a GMC. Did all the work online. Just had to sign paperwork. Drove 5 hours one way. Benjamin Joslyn top notch guy. He is what Traded in Nissan for a GMC. Did all the work online. Just had to sign paperwork. Drove 5 hours one way. Benjamin Joslyn top notch guy. He is what makes this dealership rock. Give him a raise. I would definitely go back to him, and buy another vehicle in the future. More
by Jimmy Stalinsky
July 20, 2026
Really nice general manager, and good people. I think salesman that sold me truck needs a little help and growing up. But definitely love the dealership would be back even though it was a 10 hr d I think salesman that sold me truck needs a little help and growing up. But definitely love the dealership would be back even though it was a 10 hr drive back and forth. Benjamin Joslyn top notch guy No wonder dealership is awesome, it’s because of this guy. More
by Jimmy Stalinsky
July 20, 2026
Absolutely the best dealership I’ve shopped at. I will not be using any other dealership but this one for all my trucks needs. I will not be using any other dealership but this one for all my trucks needs. More
by p.baker202685
July 12, 2026
They were considerate, professional, and very kind! !! I would really recommend them!!! Please go see them if you need a vehicle!!! !! I would really recommend them!!! Please go see them if you need a vehicle!!! More
by bellachloe23
Employees Worked With
