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Ross Downing CDJR
Hammond, LA
111 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 111 reviews
February 28, 2026
They made sure all my needs were meet snd suggested future items to keep my vehicle at it best future items to keep my vehicle at it best More
by conniearceneaux
Verified Customer
February 28, 2026
I enjoyed the simplicity and no pressure which is unheard of. Overall a great experience! of. Overall a great experience! More
by blake.dixon58
Employees Worked With
February 28, 2026
Very good customer service with advisor Jushon who kept me informed throughout the process. All personnel at this location are friendly. me informed throughout the process. All personnel at this location are friendly. More
by eriggins.2
February 26, 2026
Jushon was very helpful throughout the process with the replacement of my dashboard. He expedited the replacement with a quick turnaround of 2 days. He is very customer service oriented and a great represe replacement of my dashboard. He expedited the replacement with a quick turnaround of 2 days. He is very customer service oriented and a great representative of your service department!! That being said, Ram needs to address the dashboard issue. I have spoken with 3 other Ram truck owneres that experienced the same problem! More
by tcoglesbee
Employees Worked With
February 26, 2026
Jushon was thorough and very helpful with getting my truck reviewed and repaired in the same day that I brought it in for repair. Rebecca followed up a couple days later to see if everything went well. truck reviewed and repaired in the same day that I brought it in for repair. Rebecca followed up a couple days later to see if everything went well. More
by jmorga6
Employees Worked With
February 24, 2026
Herman Dubose was incredibly helpful, patient, and always smiling throughout our entire experience. It took us about five hours to decide which vehicle to buy—we kept changing our minds—but Herman remained k smiling throughout our entire experience. It took us about five hours to decide which vehicle to buy—we kept changing our minds—but Herman remained kind, understanding, and supportive the whole time. He consistently showed us exactly what we were asking for and never made us feel rushed. We truly appreciate his professionalism and positive attitude! More
by adil.ahmeds
Employees Worked With
February 24, 2026
They were Very helpful and fixed my car transmission problems while I was in a rental. problems while I was in a rental. More
by kaleyrau1
February 24, 2026
Jushon, Rebecca and the team were very helpful in getting my Jeep repaired and the problem solved completely. my Jeep repaired and the problem solved completely. More
by canzalone0
February 24, 2026
Jushon and his team were very helpful and proactive to solve my issue despite being very busy with other customers. solve my issue despite being very busy with other customers. More
by jeremiahkovacs
Employees Worked With
