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Ross Downing CDJR

Hammond, LA

4.8
111 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with. Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
Contact Dealership

500 Westin Oaks Drive

Hammond, LA

70403

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Showing 111 reviews

February 21, 2026

We had an amazing experience at this dealership, everyone was friendly. We walked in knowing nothing about jeeps and walked out with all of the knowledge we needed thanks to our salesman. Our jeep is treatin More

by ghungate7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dupas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ke'von Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
IJ Wooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Ross Downing CDJR responded

Thank you for letting us know! Glad you love the Jeep, and we hope to see you soon! - Benjamin Joslyn

February 21, 2026

The Hammon Louisiana chrysler dodge ram jeepservice department has an Awesome Manager and Staff it was a great experience, this team is something your company should take extra notice of and be proud t More

by d.m3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jushon Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Ross Downing CDJR responded

Best review of the day! Thank you so much for passing this on to us! So many people working hard to build this store into the best store it can be. Thank you for the kind words. We appreciate you! - Benjamin Joslyn

February 20, 2026

Everything went smoothly. Everyone was very friendly and professional. From scheduling the appointment, to picking up my truck, was a pleasant experience. More

by chadcompton1
Recommend Dealer
Yes
Employees Worked With
Jushon Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Ross Downing CDJR responded

Thank you so much for giving us the chance to take care of your service! We look forward to seeing you again! - Benjamin Joslyn

February 20, 2026

Pricing and inventory top 🔝 of Louisiana locations. Management was very positive and took care of the sale. More

by jacobheath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hammond Location
Feb 20, 2026 -

Ross Downing CDJR responded

Thank you for the kind words! Come see us for service! - Benjamin Joslyn

February 19, 2026

Scheduling the appointment was easy. The work was done quickly. My jeep was ready ahead of time. I received text messages with updates while the work was being done. ✅ More

by joeydigirolamo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Hilbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Ross Downing CDJR responded

Thank You for your the opportunity to take care of you! - Benjamin Joslyn

February 19, 2026

Great customer service. Service advisor stayed in contact throughout the whole process. Will return for future service. More

by bradleyjjarrell
Recommend Dealer
Yes
Employees Worked With
Arlisha Guill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Ross Downing CDJR responded

Ms. Arlisha is phenomenal! Thank you for letting us know, and we will see you soon! - Benjamin Joslyn

February 19, 2026

They got me in and out! I arrived almost 30 mins earlier for my appointment and they got me right in! More

by briannathomas1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Brogdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Dupas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ke'von Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Dubose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleigh Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Ross Downing CDJR responded

Love to see this! I know it is not always possible, but love when we can decrease the expected time at the dealership. Come say hello the next time you come into the shop! - Benjamin Joslyn

February 18, 2026

Julie was a pleasure to deal with. She was very prompt and professional. Thank you! More

by tim@terrazzomasters.com
Recommend Dealer
Yes
Employees Worked With
Julie Hilburn
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you for coming to see us, and we will make sure Julie sees this! - Benjamin Joslyn

February 18, 2026

THEY TOOK MY MONEY DIDNT EVEN WORK ON MY CAR,A RIP OFF IS DEM More

by riplilcooper17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Feb 19, 2026 -

Ross Downing CDJR responded

Thank you for bringing your concerns to our attention. I would like to speak with you in more detail regarding the matter. We do strive to provide an exceptional customer experience for all of our customers and it appears we may have missed the mark with yours. Were you working with sales or service, the comment reflects services however the rating were sales related. Give me (Andrea Arnold) or the General Manager (Ben) a call at 985.345.0401

February 16, 2026

Joey was great! One of the best and easiest buying experiences we’ve ever had. More

by johnthecirclestudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Lorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Ross Downing CDJR responded

We are so glad everything went well. Thank you for allowing us to take care of you! - Benjamin Joslyn