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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
287 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 287 reviews
Verified Customer
May 06, 2026
Elizabeth took care of getting my journey service. He did a great job. Very great person to deal with when recommend her to all. He did a great job. Very great person to deal with when recommend her to all. More
by DEEX62
May 05, 2026
I really enjoyed my time at your dealership my sale person Averie was the best she knew a lot about the vehicle she made me and my family comfortable and the process did not take all day I don't know i person Averie was the best she knew a lot about the vehicle she made me and my family comfortable and the process did not take all day I don't know if yall have employe of the month but she deserves that I didn't feel like she was trying to make a sale and I love that she took her time explaining every step I will definitely be back to purchase again. The over all staff was friendly and seem like everyone love there job so I knew this was place to purchase my car and yes I'm in love with my new car More
by HOOKERSHAQUILLE
Employees Worked With
May 05, 2026
Very Satisfied with my purchase and experience! I highly recommend this location and recommend Shannon as your go to sales lady! I highly recommend this location and recommend Shannon as your go to sales lady! More
by YVETTEKING2011
May 05, 2026
Consultant was attentive to service concerns. Arranged for loaner vehicle during repairs and followed up on performance of our vehicle after it was serviced. Arranged for loaner vehicle during repairs and followed up on performance of our vehicle after it was serviced. More
by frederickrumph
Employees Worked With
Ron Reed
May 04, 2026
Great customer service. Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! More
by mskristyhunt
April 30, 2026
The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More
by jasonlemar19
