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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

4.5
436 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 436 reviews

October 22, 2026

Great car buying experience. My dealer Andy was amazing. Very satisfied and I highly recommend this dealer. More

by hpaine1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY OAKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team enjoyed guiding you through the purchase of your new Jeep Grand Cherokee. Hearing that Andy provided outstanding support and that you’d recommend our dealership means a lot to us.

October 21, 2026

Great experience, fast and trouble free purchase. Would highly recommend this dealership. Very happy with purchase. More

by jakecivilservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DILLON GIACCHINA
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad purchasing your new Ram 3500 was efficient and hassle-free. Knowing you’d recommend our dealership and that you’re very happy means a lot to our team.

October 20, 2026

Very professional. Great communication. Kept me informed of problem and got my vechicle back in a timely manner More

by lovemeanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY WILLARD
4.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
4.0
This rating includes all reviews, with more weight given to recent reviews.
ELIZABETH SKIPPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAMANTHA TUBERVILLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Your praise for our professionalism and clear communication reflects our dedication to keeping customers informed. Knowing you received your Jeep Gladiator promptly and felt well informed means a lot to our service team.

October 15, 2026

The Service writers, manager, and service staff are friendly and patient with all my questions. More

by DONNAP36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OWEN HOLCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
COREY WILLARD
5.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAMANTHA TUBERVILLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that our service writers, manager, and staff were friendly and patient when answering your questions means a lot to our service team. We appreciate you trusting us with your Dodge Hornet’s service.

October 15, 2026

Very friendly and helpful always try to figure out a way ti solve my problems More

by shantelaverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you found our service team friendly and resourceful in solving problems for your Jeep Wrangler Unlimited means a lot to us. Thank you for the five-star rating.

October 12, 2026

The team did a great job listening to what I wanted and what my price point goals. They didn’t it try to up sale me I to a different trim level. More

by daniel.r.justice1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JONATHAN RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
RON REED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason W
Oct 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team enjoyed learning about your needs and guiding you toward a new Ram 1500 that fits your budget. Knowing you valued our straightforward, no-pressure approach means a lot to our team.

October 10, 2026

Salespeople were very knowledgeable and eager to to help as soon as we arrived at the dealership and allowed my wife and I to lead the discussion as to our preferences of vehicle. More

by tyoung130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY OAKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wittmayer
Oct 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that you felt our sales team was knowledgeable and able to let you guide the conversation is rewarding. We’re glad the purchase of your new Jeep Grand Cherokee felt informative and comfortable from start to finish. Your five-star rating means a lot to our team.

October 10, 2026

One of the easiest and fairest deals I've ever made. Thier no pressure sales tactic is much appreciated! More

by chad36544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDY OAKES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY KING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that the deal was straightforward and fair means a lot to our team. We’re pleased we could offer a no-pressure sales experience during your purchase of the used Jeep Gladiator.

October 07, 2026

Good service. The engine light was stuck on, but Camper Accessories fixed it. The personnel were friendly and helpful. More

by ronmcca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JONATHAN RUSSELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2026

They did a great job fixing my truck and helped me out with a loaner truck so I would not miss a beat More

by LARRYASPINWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON REED
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team is pleased we could provide a loaner while your Ram 1500 was in for service so you wouldn’t miss a beat. Hearing that the repair met your expectations means a lot to our service department.

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