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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
401 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 401 reviews
September 06, 2026
Great and honest service. I definitely recommend this dealership for anyone looking for a new vehicle. I definitely recommend this dealership for anyone looking for a new vehicle. More
by ryan@dreambuilderscs.com
Verified Customer
September 05, 2026
My last visit i had an 0800 appt, was 2nd in line at the gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be pa gate when my sevice advisor opened it.cars flooded around me and got in line ahead of me, all 5 of them did not have an appt. As she told us to be patient she checked in 2 9f them and told me to wait you can forget getting any more business from me even tho the service was fast, rest assured i let her know that was complete xxxxxxxxx! The only good advisor you have is Ron so if he is not running the show you can forget my return, i can go back to hwy 90 More
by shanesprouse
September 05, 2026
Great experience, they were really fast easy to set up appointment workers were really nice appointment workers were really nice More
by devinford1997
September 04, 2026
Service was quick thorough and cleaned after yourself real satisfied would recommend to other people thanks real satisfied would recommend to other people thanks More
by mongohawg8
September 04, 2026
Employees are very friendly and polite. Always feel my Compass is getting good care which makes me feel safer on the road. Always feel my Compass is getting good care which makes me feel safer on the road. More
by elainekerr80
Employees Worked With
September 02, 2026
Everything I was told over the phone including pricing vehicle and vehicle prep was just as expected. Easiest auto purchase I’ve ever done! vehicle and vehicle prep was just as expected. Easiest auto purchase I’ve ever done! More
by hal.williford
September 02, 2026
Ron Reed is the best! Highly recommend. This service dept. Sam is also very helpful and I appreciate how they treat all Of my vehicles. . Highly recommend. This service dept. Sam is also very helpful and I appreciate how they treat all Of my vehicles. . More
by carlacastillion
September 02, 2026
Thank you so much for the kind message! I really appreciate the follow-up. My wife and I were completely satisfied with the overall experience. Our experience with our salesman, Dillon I really appreciate the follow-up. My wife and I were completely satisfied with the overall experience. Our experience with our salesman, Dillon Giacchina, was fantastic, he was helpful, professional, and made the whole process smooth. The new vehicle is treating us great so far and is running wonderfully. Based on this positive experience, we would definitely give a 10/10 and would be very likely to recommend Ross Downing Auto Group to friends and family. Thanks again for the great customer service! More
by SB2026
September 02, 2026
I love the fact that once I made a decision to purchase a vehicle it didn’t take hours to complete the transaction. Everyone was friendly and courteous, if I was asked once would I like something to drink, I vehicle it didn’t take hours to complete the transaction. Everyone was friendly and courteous, if I was asked once would I like something to drink, I was literally asked by everyone who walked past me while I was waiting for my vehicle to be delivered! Great dealership! More
by ProudHyundaiowner
September 02, 2026
I had a great purchase experience with everyone at Ross Downing! I’d highly recommend anyone to do business with them. Downing! I’d highly recommend anyone to do business with them. More
by j2fast4u92
