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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.4
287 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 287 reviews

March 19, 2026

Ron in service was great! They found the issues and completed it before the estimated time promised! More

by Marlon Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Reed
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Mar 20, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re thrilled our service department diagnosed the issues on your Dodge quickly and finished before the estimated time. Thank you for the five-star rating and we look forward to your next visit.

March 19, 2026

I got a nail in my tire and contacted the service department to see about getting it repaired. As usual, Samantha took care of getting me right in for the repair. I had purchased the tire warranty More

by lknight4858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in the Service Department.
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Mar 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad the tire warranty covered your Jeep repair and that getting in was seamless. Our service team works to make the process quick and straightforward. Please reach out if we can assist again down the road.

March 19, 2026

Love this dealership Service Members very friendly and great knowledge of services.. Thank you all for great hospitality and services. More

by mrsdotch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Reed,
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Mar 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing our service team’s friendliness and expertise. It’s great to hear they made you feel welcome while working on your Dodge. We look forward to your next visit.

March 18, 2026

Bradley and Nicole was amazing. Very helpful and thorough throughout the whole process. I would highly recommend More

by Ya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley, Nicole
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Mar 19, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for sharing your thoughts about your experience with Ross Downing Chrysler Dodge Ram of Mobile. We appreciate your business and hope to see you again soon!

March 17, 2026

Awesome service each and every time! !! I'll tell all my associates about Ross Downing and their amazing service dept, and staff!! AK👍👍🥳 More

by drewknight734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Reed and Mrs Samantha, in Service Dept Great at their job!!
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Mar 17, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear our service department consistently delivers for your Ram 1500. We appreciate you spreading the word to your associates. We look forward to helping you again on your next visit.

March 17, 2026

Everyone was really great at service center. Only place from now on that I will take my vehicle More

by keykelly662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John my salesman
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Mar 17, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re grateful to hear our service team impressed you and that we’ve earned your loyalty for caring for your Jeep Grand Cherokee. Thank you for making us your exclusive service destination. We look forward to welcoming you back whenever you need us.

March 16, 2026

Always enjoy going there to get service, such nice people. They always seem to be in a good mood. More

by larryebrunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept is always ready to help
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Mar 16, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear our team brings a friendly atmosphere whenever you stop by for service. Thank you for trusting us with your Ram. We look forward to seeing you again soon.

March 16, 2026

I was frustrated to have to bring my jeep back for the second time but the dealership absorbed some of the cost and I was satisfied. More

by maryricciardi99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the kind words for our service department, Mary! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 12, 2026

Great service as always. I rated sales and management low as I did not deal with them. More

by davebur1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased to hear your Ram 1500 received great service from our team. We understand you didn’t work with sales or management on this visit and appreciate your service rating. Please let our service department know if you need assistance down the road.

March 12, 2026

A quick note to let you know that Brandy in the Service Dept. has been great to work with. She is always pleasant an very professional. More

by tina.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Bowen
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Mar 12, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re glad to hear our service department provided a pleasant and professional experience. Thank you for trusting us with your Jeep. We look forward to assisting you again.

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