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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
287 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 287 reviews
March 11, 2026
The Ross Downing Service Team has been great. Brandy is very personable, and gets me into the system without delay. The technical work has been excellent, with no problems. I plan to have serv Brandy is very personable, and gets me into the system without delay. The technical work has been excellent, with no problems. I plan to have service here for many years to come. Thanks to all at Ross Downing who put in the efforts to keep my 3500 truck in perfect shape. More
by Terry Livingston
Verified Customer
March 10, 2026
I wasn't looking for a car but they made me a terrific deal so I couldn't turn down. John was great! deal so I couldn't turn down. John was great! More
by keykelly662
March 09, 2026
We drove 5 hours one way to purchase a vehicle for our 16 year old daughter's early graduation present. Our initial contact over the phone with the sales lady, Carla was truly a great interaction. She worked year old daughter's early graduation present. Our initial contact over the phone with the sales lady, Carla was truly a great interaction. She worked her magic, along with her sales manager. Floyd Robinson to get us into the vehicle we wanted to buy without ever driving it or anything. Then add to the mix, the sweet Cameron Mackey who helped us get the ball rolling with the necessary paperwork to finalize the deal, 95% of which was done online. We drove to the dealership on Tuesday morning from 310 miles away, showing up before they open for the day, ready to be new owners of a white 2024 Ford Bronco Sport, our daughter's dream car. The entire sales team & managers treated us like "VIP"customers and by the time we left, it felt like we'd known everyone for years. Absolutely the best car buying experience we've ever had. Thank you for making our daughter's dreams a reality. More
by polktracy1965
Employees Worked With
Floyd Robinson, Carla Burruss, Cameron Mackey & the sweet young lady in finance department.
March 08, 2026
From sales to service everyone was so nice and accommodating. Carla B. was great and I wish I had gotten your service advisors name. They are both assets. accommodating. Carla B. was great and I wish I had gotten your service advisors name. They are both assets. More
by RSPORTER1968
Employees Worked With
Carla B
March 06, 2026
Great salesperson very helpful and welling to make us happy and very committed to our satisfaction happy and very committed to our satisfaction More
by jas2gre
March 05, 2026
Samantha was awesome, always friendly and offer advice every time. She listens to any issues I bring up and addresses. She is very professional and ensures that all my concerns are handled. every time. She listens to any issues I bring up and addresses. She is very professional and ensures that all my concerns are handled. More
by alfred.miller52
Employees Worked With
Samantha from service
March 04, 2026
It’s always a great experience coming in for routine maintenance or other service related business. Ron gets you in the system and keeps you informed. maintenance or other service related business. Ron gets you in the system and keeps you informed. More
by jeffandpaige
Employees Worked With
Ron Reed
March 03, 2026
The dealership was wonderful to deal with. Everyone was helpful, professional, and had me in and out in a short amount of time. Best buying and financing experience. Everyone was helpful, professional, and had me in and out in a short amount of time. Best buying and financing experience. More
by laura69
Employees Worked With
Matthew Delegal
