Roswell INFINITI of North Atlanta

Great customer experience is why I keep coming back. I am on my 4th Infiniti and the last 3 I've purchased from Roswell Infiniti. Jeff Hoffman has been my sales person on each one and he's part of the r I am on my 4th Infiniti and the last 3 I've purchased from Roswell Infiniti. Jeff Hoffman has been my sales person on each one and he's part of the reason I keep coming back. He's always patient when I'm getting the tutorial on how to use my car (yes - these cars have so many features, you need to be taught how to use them). I bought a house with an older garage door opener about the same time I bought my last new car and Jeff and another gentleman, who wasn't even my salesman (can't remember his name) both offered to come to my house if I needed help syncing the garage to my car. I always bring my car to the dealership for service and every person I've dealt with has been extremely helpful and provided excellent customer service. At one point when it was almost time to turn in my lease I thought about switching to an Audi A5. I told Jeff this and he said we don't want to lose you but want you to be happy so you should go and look and see if that's what you want. After one visit to the Audi dealership and my horrible experience just trying to test drive one, I was right back to Inifniti and leased another car from Jeff. I would not only highly recommend purchasing an Infiniti but absolutely purchasing it at Roswell Infiniti! More

The Best Easy to get an appointment that fits my schedule and I am treated like someone very special when I arrive and leave. I work with Jamie Miller, who kn Easy to get an appointment that fits my schedule and I am treated like someone very special when I arrive and leave. I work with Jamie Miller, who knows me and my car and as a woman alone, I depend and trust in him and he always comes through. I can't imagine going anywhere else More

Attention to detail Although I only stopped into the express oil change, the attention I was given, and getting my car completed in such a timely manner when they were bu Although I only stopped into the express oil change, the attention I was given, and getting my car completed in such a timely manner when they were busy was great! The little touches of someone opening my car door as I left and a bottle of water left for me in the car were nice touches! More

Thorough review of service. Timely service, staff awaiting to welcome you, direct and accommodate you. Would recommend dealership to other potential customers. Very comfortable Timely service, staff awaiting to welcome you, direct and accommodate you. Would recommend dealership to other potential customers. Very comfortable customer service waiting area while car is being serviced. More

Q50 service I brought my Q50 in for an oil change and tire rotation. I also felt some vibration when breaking and had that addressed also. Great service from Terr I brought my Q50 in for an oil change and tire rotation. I also felt some vibration when breaking and had that addressed also. Great service from Terry and Bruce! More

Thank you We bought our QX80 in for an evaluation... the tires were squealing. Discovered that the wheel bearing was broken and cracked. Very appreciative that We bought our QX80 in for an evaluation... the tires were squealing. Discovered that the wheel bearing was broken and cracked. Very appreciative that this issue was quickly resolved and fixed. Thanks for your concern. More

Very polite and professional. I needed brake repair and rather than wait, I was given a loaner car and returned the next day. This made my experience easy. I also trust my Infinit I needed brake repair and rather than wait, I was given a loaner car and returned the next day. This made my experience easy. I also trust my Infinity G37 was properly serviced and done correctly. More

Jaime in service is just excellent, and always has been The facility is always clean and comfortable. You are helped immediately upon drive in. My rep (Jaime) is absolutely excellent and always has been. The facility is always clean and comfortable. You are helped immediately upon drive in. My rep (Jaime) is absolutely excellent and always has been. Never a bad experience with him. When needed, a loaner car is always available and provided quickly. More

Thrilled with service department I came in to have the service team double-check some questionable work I had done at a non-dealer repair shop. The folks at Roswell Infiniti of North I came in to have the service team double-check some questionable work I had done at a non-dealer repair shop. The folks at Roswell Infiniti of North Atlanta treated me with the usual warmth and respect. And found a major issue. The icing on the cake was that the quote they offered to me to repair my issue was very close to the quote I got at "that other place." My next service work will definitely be done at RIoNA. More

Fast and efficient I like going to get my car serviced at Roswell Infiniti because they are professional and efficient. I seldom wait longer than 45 minutes for my routi I like going to get my car serviced at Roswell Infiniti because they are professional and efficient. I seldom wait longer than 45 minutes for my routine maintenance appointments. More