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Roswell INFINITI of North Atlanta - Service Center

Roswell, GA

4.8
864 Reviews

864 Reviews of Roswell INFINITI of North Atlanta - Service Center

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June 24, 2022

Absolutely the best automotive experience I have ever had!! The service provided was second to none. More

by jared.smith
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Jun 24, 2022 -

jared.smith responded

Roswell Infiniti is by far one of the best in the business. The staff is knowledgeable and professional. Made me feel like family.

June 02, 2022

Erics should be promoted she is very honest and detailed no hidden agenda. And will make it right if she sells you a car or truck. I really appreciate her work ethic and honest More

by Stacey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erica
Jun 04, 2022 -

Roswell INFINITI of North Atlanta responded

Stacey, thank you for your kind review; we are happy to pass along your comments to the team here at Roswell Infiniti Of North Atlanta!

Jun 04, 2022 -

Stacey responded

Dont leave in car if it starts to rain .treat people like you want to be treated the customer is allways right .in Gods hands now

April 28, 2022

I have just had a very disappointing encounter with Roswell Infinity of North Atlanta. I have owned two Infiniti vehicles over the past 15 years. I have chosen to service my cars at the Infiniti deal More

by DEE.PICKETT
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Express Service Advisor
Apr 30, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Dee.pickett, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit, we'll certainly pass this feedback along to our service manager. Goods and services all over the country have been subject to rather sharp price increases recently, the automotive industry is no exception. We'll certainly work to due better to communicate this with our clients. Thank you, Roswell INFINITI.

March 06, 2022

Recently my Infiniti failed emission inspection at an independent emission inspection station. I brought my vehicle to Roswell Infiniti of North GA. I usually have my vehicle serviced at a different Inf More

by Mr. M
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Don't know
Mar 22, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Mr. M, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit but are happy that you were able to get your vehicle repaired. Have a good day!

February 25, 2022

The service was great. I thought the car wash has much improved and was on par with a $25 car wash. More

by Clay
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure who the service agent was.
Mar 01, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Clay! We're so happy we were able to help you out! Thank you so much for visiting and let us know if we can assist you in the future!

February 23, 2022

I've been using Roswell INFINITI of North Atlanta for many years to service my G37. They've given excellent customer service and had my car ready in a timely manner. A shout out to Esmeralda Riveria, BJ More

by CHUCK21
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Riveria, BJ McKnight, and Scott Owens
Feb 25, 2022 -

Roswell INFINITI of North Atlanta responded

Chuck21, thanks for your praise and kind comments about our team! We very much hope to see you again in the future, have a great day!

January 24, 2022

Worked me in at the last minute and promptly got to work as soon as I arrived. Kept me advised during the whole process. Took my concerns seriously. Explained every item on the bill. More

by lmoulin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Rivera
Jan 26, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Lmoulin, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta! We very much appreciate your business and look forward to a continued relationship.

January 21, 2022

Friendly, clean, but not timely. Felt a lack of concern of customer time. Look forward to a better visit, next time More

by Wildsa
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2022 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We'll certainly communicate your concerns to our staff. We apologize if the wait was longer than expected. As always, thank you for your business and have a good day!

January 13, 2022

Roswell Infiniti and my Service Advisor, Chris Hansen, always exceeds my expectations. My car is completed on time at the price that was agreed upon. As a bonus they return my car cleaner than what is was More

by Anita Hand
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jan 15, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Anita Hand, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta!

January 02, 2022

Fast and effient. Usually at the dealership no more than 1.5 hours. Everyone is polite and knowledgeable. More

by dtjtf7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fredy F.
Jan 05, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Dtjtf7, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta! We very much appreciate your business!

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