Roswell INFINITI of North Atlanta

This was my first time at Roswell Infiniti and I was very impressed. Wendell was wonderful to work with. He answered all my questions and was patient and clearly explained everything. Matt in finance was eas impressed. Wendell was wonderful to work with. He answered all my questions and was patient and clearly explained everything. Matt in finance was easy to talk to and wanted to make sure the financing part was as smooth as possible. This has been the easiest car transaction I've ever had. More

Overpriced, very high fees ($800 doc fee, 200 ETR), dealer add-ons (reject as much as you can). I looked at one of QX80, did not buy because it was overpriced (that location has its costs). People were dealer add-ons (reject as much as you can). I looked at one of QX80, did not buy because it was overpriced (that location has its costs). People were nice, responsive, typical dealership mambo jumbo - we are family, we take care of you and so on. At the end of the day clients pay (inflated pricing) for that fancy office and whatever luxe experience they provide. One price policy (again, inflated pseudo market based pricing) will not let them change the list price (on used cars) but they will work a bit with you on your trade-in. I think the score could be strong 3.5 out of 10. More

I have been going to Roswell Infiniti for over 8 years with my 2008 FX35. Best service hands down. Had to say goodbye to my FX35 today and purchased Equinox. I want to thank Erica in Service, Anthony in S with my 2008 FX35. Best service hands down. Had to say goodbye to my FX35 today and purchased Equinox. I want to thank Erica in Service, Anthony in Sales and Matt in Finance for their amazing customer service treating me like family. I will never go anywhere else to purchase my vehicles or have them serviced. If you are looking for any type of car and want the best deal and service around, please go see them! Roswell Infiniti for Life ❤️ More

Jennifer is the true embodiment of customer service. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. More

Very pleasant environment. Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience in purchasing a car that we have had. More

Customer service was out of this world. Jennifer was an amazing sales person. Liked them! Jennifer was an amazing sales person. Liked them! More

The follow up is very disappointing and lack luster, please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after y please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after you've ran there credit it's unacceptable More

Found sales, service, and financing associates to be friendly, honest, knowledgeable, efficient, and customer-focused. friendly, honest, knowledgeable, efficient, and customer-focused. More

Very disappointed with how I was treated at this dealership. I made an appointment early in the day of arrival to look at a few of the vehicles they had in stock. When I arrived it was like I never dealership. I made an appointment early in the day of arrival to look at a few of the vehicles they had in stock. When I arrived it was like I never called. I was shuffled around to 3 different sales people, all of which said they had someone else that showed up after me. Finally I just said, you know what, I'm out. Apparently I wasn't dressed a certain way, or maybe because I'm a woman, but obviously they didn't take me very seriously. I came in pre-qualified and with cash. Now, I'm not sure I want to do business with a dealership that doesn't appreciate my business. Shame on you Roswell Infiniti. More

What an awesome experience from start to finish. I purchased an Infiniti from out of state. I communicated with Kristen througout the process, and when I arrived I dealt with Wendell. They immediate I purchased an Infiniti from out of state. I communicated with Kristen througout the process, and when I arrived I dealt with Wendell. They immediately made me feel like family, and I felt good about my purchase the moment I stepped into the dealership. Everyone was friendly, and I was excited about traveling to this dearlership to make this purchase. I wish I was local, I would definitely use them again and again. What a great purchasing explerience from start to finish. More