Roswell INFINITI of North Atlanta - Service Center

First service on new car Overall a Great service experience- recalls were explained, I received courteous friendly service from all personnel I encountered and a rental car wa Overall a Great service experience- recalls were explained, I received courteous friendly service from all personnel I encountered and a rental car was quickly provided for the day my car was serviced More

service - window The service rep, Jaime Miller, was outstanding. Personally confirmed warranty coverage before proceeding with the requested work. Provided Loaner Ca The service rep, Jaime Miller, was outstanding. Personally confirmed warranty coverage before proceeding with the requested work. Provided Loaner Car - made my day. Highly recommend Roswell Infiniti. More

Service Personnel Erica, my express service representative kept me informed throughout the process of my car being serviced. Erica was very customer service focused. Up Erica, my express service representative kept me informed throughout the process of my car being serviced. Erica was very customer service focused. Upon my request of a future service appointment, she readily and gladly set the appointment up for me, without hesitation. More

Vehicle service It is always a great experience having our vehicle serviced here. They take great pride and care in assisting all our needs!! I cannot think of any im It is always a great experience having our vehicle serviced here. They take great pride and care in assisting all our needs!! I cannot think of any improvements I could recommend. Thanks More

great service in service! david busey helped me with a few issues on my jx35 and I was quickly put in a loaner and my kids and I were on my way. very satisfied david busey helped me with a few issues on my jx35 and I was quickly put in a loaner and my kids and I were on my way. very satisfied More

Service was quick, accurate and reasonable This service center is very efficient and friendly. I seldom have to wait longer that 45minutes and I am kept up to date on the status of the service This service center is very efficient and friendly. I seldom have to wait longer that 45minutes and I am kept up to date on the status of the service being performed More

Roswell Infiniti Review Roswell Infiniti has been every effective in providing service after the sale. There sales team was very professional and used no pressure tactics to Roswell Infiniti has been every effective in providing service after the sale. There sales team was very professional and used no pressure tactics to sell. They just provided answers to all questions that I had and demonstrated all the options on my car. The service experience afterwards has all been a pleasure and easy. Great dealership! More

Erika is the BEST! Erika provided great Customer Service. Found a nail in the sidewall of my tire. Was able to use our tire and replace the tire!!! AWESOME Erika provided great Customer Service. Found a nail in the sidewall of my tire. Was able to use our tire and replace the tire!!! AWESOME More

Great personal service was greatly appreciated We have an older Infniti, a 2002 I-35. It has been a great car that started a weird window problem. Only when the weather was hot - the front passe We have an older Infniti, a 2002 I-35. It has been a great car that started a weird window problem. Only when the weather was hot - the front passenger window would not close all the way; with the automatic window closing system it went to the top of the opening and immediately went back down about 3 inches. Instead of replacing expensive p arts, the service team analyzed the problem and discovered an older model window system that was adjustable. The technician adjusted the window and it works great now! I am pleased that this team of service advisors and technicians do the right thing, even though it may not bring in a higher amount of money to the dealership. Thanks for a great job you guys. More

Excellent customer service, welcoming & accomodating staff Terry Frye was awesome, very helpful and was very thorough. He made sure all needs were addressed and was prompt with feedback. He answered all of the Terry Frye was awesome, very helpful and was very thorough. He made sure all needs were addressed and was prompt with feedback. He answered all of the questions and made sure the technician knew the areas of concerns. He was very welcoming as well. I truly felt as though the dealership cared about customer satisfaction. More