Rothrock Motor Sales - Service Center
Allentown, PA
2,108 Reviews of Rothrock Motor Sales - Service Center
WE have dealt with Rothrock for a long time. The service department has always tried very hard to please us and solve our problems. These are the guys who are the ones who really make Rothrock what it is department has always tried very hard to please us and solve our problems. These are the guys who are the ones who really make Rothrock what it is. We would recommend and have done so in the past for anyone to choose Rothrock when they are looking for a new vehicle or service. Thanks too all who work in the service department and to everyone who makes Rothrock a pleasant place to do business More
Lisa Marie was very courteous and went over everything with me before I paid. She took the time to go over every detail of the vehicle checkup and did not try to sell me anything. You do not find that t with me before I paid. She took the time to go over every detail of the vehicle checkup and did not try to sell me anything. You do not find that too much these days. I also got a free car wash out of the deal! More
First of all, I bought my Sentra at Rothrock 5 years ago. I have taken my car there for service throughout the years. The whole service team is great, prices are fair, work is done on time, and the quality o I have taken my car there for service throughout the years. The whole service team is great, prices are fair, work is done on time, and the quality of work is great. On my last visit I was helped by Lisamarie Agolw, she was very helpful and informative. Keep up the great work. More
i gave the rating because it eas fast and easy. Also while i was there i just found out that i had a recall on my vehicle so that was very informing to me. i didnt have to wait a longtime at all for th while i was there i just found out that i had a recall on my vehicle so that was very informing to me. i didnt have to wait a longtime at all for the express oil change. Thanks Lisamarie for all your services Thanks and STAY YOUNG!!! CR! More
Mr.Dalrymple and his team were GREAT!I've been to Rothrock for a few things such as: getting a flat tire fixed, getting a new key and on my most recent visit I got my state and emissions inspection d Rothrock for a few things such as: getting a flat tire fixed, getting a new key and on my most recent visit I got my state and emissions inspection done and the electrical socket of my car fixed. I'm very glad that Randy was able book an appointment for me last minute and that his team was able to get things done efficiently. They were also able to provide me with transportation to my home which was very convenient since I had other things to do. I can't recall the name of the driver but he was great as well. :) More
I have been into Rothrock Nissan for numerous car issues - alternator, windshield wiper switch, automatic window switch, and oil changes - for a '97 Nissan Altima. The emergence of periodic problems with m - alternator, windshield wiper switch, automatic window switch, and oil changes - for a '97 Nissan Altima. The emergence of periodic problems with my car could have been a frustrating experience, but the friendly, fast, and helpful assistance of the Service Department at Rothrock was much appreciated. More
Randy sat down with me and explained my problem in detail, and if what he did doesn't fix the problem, that I would have to leave the car there all day and he would have to take out the gas tank and c detail, and if what he did doesn't fix the problem, that I would have to leave the car there all day and he would have to take out the gas tank and check the valves to see which one is sticking. I appreciated him taking the time and going over what was done and my options, rather then saying we found nothing wrong and leave it at that. More
Lisamarie is always very friendly and helpful. She represents Rothrock very well and is a pleasure to deal with. She explains everything in complete detail and makes sure your service is complete in represents Rothrock very well and is a pleasure to deal with. She explains everything in complete detail and makes sure your service is complete in a timely manner. She always puts the customer first and I appreciate the fact that she cares. More
LisaMarie was one of the friendliest people I've ever met in the auto industry. Once she arranged my service, she took the time for some personal chit chat which definitely made my wait time less of an issu in the auto industry. Once she arranged my service, she took the time for some personal chit chat which definitely made my wait time less of an issue. She even came into the waiting area to inform me she was going on her lunch brake, but that another service representative was at her work area in case I had any questions. More
I've purchased two new cars from Rothrock over the years (2007 Murano & 2008 Titan), got great deals and I always get great service on both. Rothrock is a dealership that puts customer service and satisfac (2007 Murano & 2008 Titan), got great deals and I always get great service on both. Rothrock is a dealership that puts customer service and satisfaction first and I certainly would highly recommend them. On this latest visit I needed my oil changed on the Titan, I dealt with Lisamarie of Express service, she was very friendly and courteous, took me right in and immediately addressed a couple of service requests that I had. My truck was serviced promptly and and efficiently, needless to say I was very satisfied with this transaction. More