Rouen Chrysler Dodge Jeep

Greg Powell Rocks!! A couple of weeks ago, I walked in to Rouen with the intention of just looking, and most likely not not buying a vehicle that late afternoon. Greg A couple of weeks ago, I walked in to Rouen with the intention of just looking, and most likely not not buying a vehicle that late afternoon. Greg listened to what I wanted: No more than two years old, lots of bells and whistles, but not necessarily top of the line, up off of the ground (think SUV). We discussed my budget, my requirements, my want-it-if-its-in-my-budget items. He presented and we discussed multiple used vehicles, all of which met my list, and options for buying. Greg spent the majority of our together time educating me on vehicle strengths, both used and new, what would be beneficial or unneccessary for my needs/wants, and budget ins and outs. He offered no pressure, simply information and discussion. As a first time car buyer without the assist of my father nor my husband, I felt at ease with Greg. The man spent at least three hours with me, and I'm sure he suffered, through my endless questions and concerns. However, once I realized that my budget would allow for a new vehicle, my attention shifted. Oh my gosh! He showed me the Pilot and the Journey. I test drove the Journey and fell in love immediately. I didn't test drive anything else. As you know, the Journey has pretty much electric everything, lots of hidden storage, and cup holders, multiple power ports, plenty of seating for the kids, the dogs, and with just enough technology to make me feel hip when I'm behind the wheel! I drove off the lot as the proud owner of a 2014 Dodge Journey! I love it! I have called Greg a couple of times since the purchase with simple questions that I could not find answers to in the vehicle manual nor the paperwork from the sale. He has taken the time and continues to be a gentleman and a wonderful representative of Rouen. More

Run Around They give you the run around will keep having you come out there to get a car I made 4 trips out there before I got a car because they kept lien sayin They give you the run around will keep having you come out there to get a car I made 4 trips out there before I got a car because they kept lien saying they had something and didn't then when I finally did get a car it had a ding in the wind shield that they said they would fix by Tuesday because it was a Friday that was 3 weeks ago the ding has cracks spreading from it and they are still giving me the run around about getting it fixed. Oh yeah the salesmen had a attitude with me the last time I went out there because I wasn't going to go out there anymore because I was getting tired of spending hours at a time out there to leave with no car but was I decide to get the car he wanted to try to be nice and the Gloria lady that you sign the papers with attitude sucks xxx More

2014 dodge journey sxt We came in too look at a few cars had scheduled an appointment to talk to Chris Norwalk on sat 3/29/2014 he was very courteous and respectful he let u We came in too look at a few cars had scheduled an appointment to talk to Chris Norwalk on sat 3/29/2014 he was very courteous and respectful he let us test drive a few dodge vehicles and we found the best one for my wife and I he worked his butt off to get us approved for our loan and to get us out of our current kia forte we for that we are grateful the dealership was very nice and respectful helped us thru and thru got us in and out within 5 hours thanks Chris Norwalk and rouen Chrysler dodge and jeep we will surely come back and refer our friends and family to this wonderful dealership! More

New 2014 Dodge Ram 1500 4x4 The overall experience was to say at the least "awesome". Jason Frazier from Rouen Chrysler Dodge in Woodville, Ohio went above and beyond to help my The overall experience was to say at the least "awesome". Jason Frazier from Rouen Chrysler Dodge in Woodville, Ohio went above and beyond to help myself and wife to purchase 2 new vehicles. Jason searched vigorously to find our vehicles, which were not on that lot. Had a blast with the attitude and effort and time Mr. Frazier put into research, price and time to get what we wanted and nothing less or nothing more. The friendliness of the entire floor of salesmen and saleswomen was excellent and all were very willing to help out with anything we asked of them. More

I am real happy with the service. My credit isn't the best ,and Robert worked with me for over three hours getting me the car at the price I wanted. Rouen has a customer for life. best ,and Robert worked with me for over three hours getting me the car at the price I wanted. Rouen has a customer for life. More

We gave this team a great rating because they worked hard with to get is financing. Since our credit wasn't the best, we never expected to get so much car in our price range. They never made us feel that we with to get is financing. Since our credit wasn't the best, we never expected to get so much car in our price range. They never made us feel that we might be wasting their time. The whole deal was settled in 2 hours and we were out the door with our 2012 Fusion More

I live in Fort Wayne IN. We have more car dealerships than we know what to do with! I couldnt get the honesty, service, or price in town so I widened my search. Rouen had a car I was interested in and than we know what to do with! I couldnt get the honesty, service, or price in town so I widened my search. Rouen had a car I was interested in and when I met Jason and started working with him via email and phone I began to enjoy a car buying process that up until that point had been dissapointing at best. He was extremely responsive. He never once pressured me or tried to up sell me. He worked effectively and efficiently with my bank, and when it came time to make the decision to buy from a dealership 3 blocks away from my house or one 2 hours away - It was a "no brainer!" I recently picked up my 2012 Chrysler 200S from Rouen. I met Jason at the dealership and he was equally as helpful and responsive as he had been the whole time. Even since the purchase I have enjoyed the same customer service post sale! If you are looking for a great salesperson at a fair no pressure dealership - Check Rouen & Jason Frazier out before you make your final decision. More

Why I gave Rouen all 5 stars is because we was about to give up on buying a car everywhere we went we heard we couldn't get approved or car we was looking at was to high in price....We worked with Barb Con give up on buying a car everywhere we went we heard we couldn't get approved or car we was looking at was to high in price....We worked with Barb Coney she was sweet as could be very professional even tho I was in a higher risk credit rating she didn't treat me no different then someone who had perfect credit...they found us a car that we wanted that would work for us they didn't show us cars we didn't want to see and Rob Taylor in finance did not give up on us he found us a couple of banks that would work with us and got us a deal. He worked very hard going out of his way to do it he didn't have to work as hard as he did unlike other dealerships that got all no's and said sorry nothing we can do for you. He stuck to it till we got financed now we are proud buyers of a 2012 Dodge Journey with a great payment and price. I could not thank them enough. We are very happy and I would recommend them to anyone. This is my second vehicle I have bought from them and I will always take my business to them. The dealership was very clean and very nice inside love what they have done with the place. Everyone was friendly laughing and joking around was very comfortable and relaxed atmosphere if I could I would give them a 100 star rating. Sincerely a very happy customer..... More

My friends son totaled my car and I needed a car now. I went to Rouen and was immediately meet by Jason. I appreciate not having to wait around for a saleman. I told Jason I needed a good deal and what I l went to Rouen and was immediately meet by Jason. I appreciate not having to wait around for a saleman. I told Jason I needed a good deal and what I liked. He had a minivan and a patriot. The patriot was the better deal and I bought it. Jason has called me several times to see how I liked the patriot and I appreciate that. The more I drive the patriot the more I like it. I have sence told my friend about Jaason and how please I am with his concern and help, my friend has contacted Jason about a truck. My friend wants to buy a 2014 desiel, 8 speed truck with the pull package. Jason said he would contact us as soon as he had one to show us. Thanks for doing a good job for me Jason. A satisfied customer Anita More

My Experience with the staff at Rouen Chrysler was outstanding. They were very knowledgeable about the vehicle that I was interested in. They also worked very hard to get the deal done for me. I real outstanding. They were very knowledgeable about the vehicle that I was interested in. They also worked very hard to get the deal done for me. I really want to point the hard work put forth by my salesman, Robert Graham and the sales manager, Rob Taylor. They both were very helpful and provided great customer service. I highly recommend Rouen. More